Branch Manager

James & Co; Madurai District; On-site; INR 600,000 - 900,000; Full time

Job summary

James & Co in Madurai invites an experienced Branch Manager to oversee operations, sales performance, and profitability of our consumer durables showroom. The ideal candidate will bring retail management experience, strong leadership, and a proven ability to drive sales while delivering excellent customer service.

You will manage daily branch activities, lead and train the sales team, oversee inventory and showroom merchandising, analyze performance, and ensure compliance with company standards.

Qualifications

• Bachelor's degree or equivalent.
• 5+ years in consumer durables/electronics retail.
• Experience in branch/store management.
• Strong leadership and communication skills.

Responsibilities

• Manage day-to-day branch operations and ensure smooth functioning.
• Achieve monthly and annual sales targets.
• Lead, train, and motivate the sales team for better performance.
• Monitor inventory, stock availability, and showroom merchandising.
• Ensure high levels of customer satisfaction and service quality.
• Analyze sales reports and implement strategies to improve business performance.
• Handle customer escalations and resolve issues effectively.
• Ensure compliance with company policies and operational standards.

Skills

Leadership

Sales management

Customer service

Retail analytics

MS Office

Education

Bachelor's degree

Job description

Role & responsibilities

Job Summary:

We are looking for an experienced Branch Manager to oversee the overall operations, sales performance, and profitability of our consumer durables, appliances, and electronics showroom. The candidate should have strong leadership skills, retail management experience, and the ability to drive sales while ensuring excellent customer service.

Key Responsibilities:

• Manage day-to-day branch operations and ensure smooth functioning.
• Achieve monthly and annual sales targets.
• Lead, train, and motivate the sales team for better performance.
• Monitor inventory, stock availability, and showroom merchandising.
• Ensure high levels of customer satisfaction and service quality.
• Analyze sales reports and implement strategies to improve business performance.
• Handle customer escalations and resolve issues effectively.
• Ensure compliance with company policies and operational standards.

Requirements:

• Bachelor's degree in any discipline.
• 5+ years of experience in consumer durables, appliances, or electronics retail, including branch/store management experience.
• Strong leadership, sales, and team management skills.
• Good communication and problem-solving abilities.
• Proficiency in MS Office and retail management systems.