Branch Business Manager

Muthoot Fincorp; Nuzvid; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Job summary

Muthoot Fincorp is seeking a Branch Business Manager for Secured & Unsecured Lending in Andhra Pradesh. You will lead a team of RMs and BSMs to surpass monthly, quarterly, and annual targets, while managing risk in secured and unsecured portfolios. Prior experience in Home Loans/Mortgage or NBFC sectors is advantageous.

Excellent leadership and communication skills are required. Role involves expanding micro-market reach, liaising with credit teams, and ensuring smooth disbursements and customer

Qualifications

• 5+ years of experience leading a sales/executive team.
• Experience with on-roll teams and a track record of meeting targets.
• Knowledge of lower and middle income customer segments; NBFC/Affordable housing exposure preferred.

Responsibilities

• Lead and motivate RO/RM/BSMs to achieve monthly/quarterly/annual budgets.
• Own and resolve early mortality, delinquencies and NPAs in new and existing portfolios.
• Identify micro markets and empanel referral partners to grow Micro LAP and gold-backed secured lending.
• Coordinate with Credit and SMEs to speed loan approvals.
• Cross-sell insurance to loan customers to safeguard assets and health.

Skills

Team leadership

Recruitment

Sales management

LMI customer segments

Interpersonal skills

Collections knowledge

Portfolio quality

Education

MBA

Job description

Branch Business Manager – Secured & Unsecured Lending Business

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Grade

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Employment Type

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All Employment Type

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Reporting to –

Designation & Grade

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State Business Manager – Secured & Unsecured Lending Business

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No. of Reportees,

Designation & Grade

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5 RMs / BSMs; 1 Collections Officer

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Main Tasks & Areas of Responsibility

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• Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget
• Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.
• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• To liaison with Credit, Subject Matter Experts at different levels to clear customers’ loan proposals for faster decisioning
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.
• To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.
• To Watch closely the Competition activities and report the same to the Zonal and National teams.
• To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.
• To Attract & Retain High Performers in the Team.
• To effectively liaison with law authorities for resolving conflicts if any.

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Skills and Exposure

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• A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.
• Proven ability to Recruit and Retain high performing RO/RM/BSMs.
• Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members.
• Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure
• Working knowledge of Collections/ Recoveries.
• Be Accountable for Portfolio Quality of the Location.

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Special Requirements (If any)

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Direct team managing experience mandatory

Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.

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Job Location / State

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Compensation Band

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Entitlements

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Stake Holders

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Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams

B

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Educational Qualification / Technical Certification

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Any UG/PG or MBA

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Skill Sets

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Experience in Home Loans / Mortgages, with team handling skill sets.

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Communication Skills

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Good oral, written and presentation skills

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Experience

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5+ years of overall experience

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Uncompromising ethical standards and discipline expected