BPS Operations Processing Associate III

Fidelity Information Services, LLC; Mumbai City; On-site; INR 600,000 - 900,000; Full time

Job summary

Fidelity Information Services, LLC in Mumbai is seeking a capable product support contributor who can handle routine to moderately complex tasks within established guidelines. The role requires accuracy and collaboration across teams to improve systems and processes.

You will communicate information clearly to internal stakeholders and provide training support to peers, with oversight from management as needed.

Qualifications

• Typical requirements include advanced education and hands-on experience in the relevant field.
• Ability to handle routine to moderately complex tasks with accuracy.

Responsibilities

• Handles routine to moderately complex tasks with accuracy.
• Collaborates effectively and communicates information that may require explanation.

Job description

Productive support contributor working within established guidelines. Handles routine to moderately complex tasks with accuracy. Adjusts methods when needed and collaborates effectively. Communicates information that may require explanation or interpretation. Intermediate-level position encapsulating an individual contributor who manages projects that significantly influence departmental outcomes. The colleague is expected to guide and support less experienced peers while making targeted improvements to systems and processes. Role involves solving problems that require sound judgment, with oversight from management as needed. Communication spans both internally and externally within the department, focusing on the exchange of information relevant to the role’s responsibilities. Routine tasks are performed with limited supervision and the colleague provides training and assistance to others. The position typically requires a combination of advanced education and hands-on experience in the relevant job area.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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