BPS Client Service & Support Representative Senior

FIS; Pune District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

FIS in Pune, India is seeking an Experienced hire to lead large projects and drive process improvements across teams. You will manage cross-functional efforts, align stakeholders, and deliver outcomes that impact critical business initiatives.

The role emphasizes coaching, reviewing, and delegating work to professionals with limited oversight from management, enabling you to shape execution at scale. Candidates should handle complex problems and influence policies and procedures within a dynamic

Qualifications

• Experience managing large projects or programs.
• Ability to coach and delegate to teams.
• Proven problem-solving in complex scenarios.
• Influence on policies and procedures.

Skills

Project management

Leadership

Cross-functional collaboration

Mentoring

Job description

Type Of Hire

Experienced (relevant combo of work and education)

• Manages large projects or processes
• Limited oversight from manager
• Coaches, reviews and delegates work to lower level professionals
• Problems faced are difficult and often complex
• Influences others regarding policies, practices and procedures

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

• Recognized subject matter expert
• Manages large projects or processes
• Limited oversight from manager
• Coaches, reviews and delegates work to lower level professionals
• Problems faced are difficult and often complex
• Influences others regarding policies, practices and procedures

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass