BPO Trainer

NIIT Foundation (NF); Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

NIIT Foundation in Bengaluru is seeking a dedicated BPO Trainer to deliver structured training programs for aspiring professionals. You will conduct engaging virtual and in-person classes following standardized guidelines and materials.

The role emphasizes voice and accent coaching, corporate communication, email etiquette, and personality development, plus helping students build resumes, optimize LinkedIn profiles, and practice through mock interviews. Strong interpersonal skills required.

Qualifications

• 1-3 years of work experience.
• Full-time position.

Responsibilities

• Curriculum Delivery: Conducting engaging virtual and physical classes based on standardized training guidelines and materials.
• Skill Enhancement: Training participants on voice and accent, corporate communication, email etiquette, and personality development.
• Career Readiness: Assisting students with resume building, LinkedIn profile optimization, and mock interview sessions.
• Student Tracking Reporting: Maintaining daily attendance, managing student learning progress, and generating internal MIS reports.
• Counseling: Providing regular counseling to students and their parents to ensure active participation and address potential dropouts.
• Community Mobilization: Supporting mobilization activities to enroll suitable candidates for the programs.

Skills

Curriculum Delivery

Voice and Accent

Corporate Communication

Email Etiquette

Personality Development

Resume Building

LinkedIn Profile Optimization

Mock Interview Sessions

Counseling

Job description

Job Title

BPO Trainer

Location

Bangalore

Job Type

Full time

Experience

• 1-3years

Responsibilities

• Curriculum Delivery: Conducting engaging virtual and physical classes based on standardized training guidelines and materials.
• Skill Enhancement: Training participants on voice and accent, corporate communication, email etiquette, and personality development.
• Career Readiness: Assisting students with resume building, LinkedIn profile optimization, and mock interview sessions.
• Student Tracking Reporting: Maintaining daily attendance, managing student learning progress, and generating internal MIS reports.
• Counseling: Providing regular counseling to students and their parents to ensure active participation and address potential dropouts.
• Community Mobilization: Supporting mobilization activities (awareness campaigns, community outreach) to enroll suitable candidates for the programs.

Qualifications / Requirements

• Work Experience: 1-3years
• Job Type: Full time

Key Skills

• Curriculum Delivery
• Voice and Accent
• Corporate Communication
• Email Etiquette
• Personality Development
• Resume Building
• LinkedIn Profile Optimization
• Mock Interview Sessions
• Counseling

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.