Bmc Remedy Developer

Aziro; Pune District; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

Aziro is seeking a BMC Remedy Workflow Developer to design, customize, and maintain our on-premise Remedy platform. You will build custom workflows and automate IT operations using Remedy Developer Studio.

You will create and modify core objects, configure ITSM modules, integrate with external systems via REST/SOAP, and troubleshoot to optimize performance. This role is on-premise in Pune and requires strong hands-on Remedy experience.

Qualifications

• Experience designing and maintaining Remedy workflows.
• Experience configuring ITSM modules including Incident, Change, Asset, and Service Request.
• Experience integrating with external systems via REST/SOAP APIs.
• Strong troubleshooting and performance tuning skills.

Responsibilities

• Workflow Development: Create and modify custom core objects (Forms, Active Links, Filters, Escalations, and Guides) using Remedy Developer Studio.
• ITSM & CMDB: Configure and support on-premise Remedy ITSM modules (Incident, Change, Asset, and Service Request Management) and Atrium CMDB.
• Integrations: Build and maintain data exchanges with external corporate systems using REST/SOAP API Web Services.
• Troubleshooting: Analyze server logs (arerror.log, filter, and API logs) to debug workflow issues and optimize database performance.

Skills

Workflow development

API integration

Troubleshooting

IT operations automation

Tools

Remedy Developer Studio

Atrium CMDB

REST API

SOAP API

Job description

Role & responsibilities

Position Overview

We are seeking a BMC Remedy Workflow Developer to design, customize, and maintain our on-premise Remedy platform. You will build custom workflows and automate IT operations using Remedy Developer Studio.

Key Responsibilities

• Workflow Development: Create and modify custom core objects (Forms, Active Links, Filters, Escalations, and Guides) using Remedy Developer Studio.
• ITSM & CMDB: Configure and support on-premise Remedy ITSM modules (Incident, Change, Asset, and Service Request Management) and Atrium CMDB.
• Integrations: Build and maintain data exchanges with external corporate systems using REST/SOAP API Web Services.
• Troubleshooting: Analyze server logs (arerror.log, filter, and API logs) to debug workflow issues and optimize database performance