BMC Helix CMDB and Discovery with Immediate joining

Wipro Ltd.; Pune; A distancia; INR 4.500.000 - 7.000.000; Jornada completa

Descripción de la vacante

Wipro Ltd. seeks a seasoned BMC Helix CMDB and Discovery Specialist to design and manage cross-system data models, ensuring accurate CMDB health, and seamless integration across ITSM tools.

You will lead governance, oversee discovery for cloud and on-prem, and extend the CMDB data model while collaborating with IT teams to meet ITIL standards and business needs.

Formación

• 8+ years of experience with BMC Helix CMDB & Discovery.
• Experience in cloud and on-prem discovery and integration.
• Define and implement CMDB governance policies and processes.

Responsabilidades

• Configure and maintain BMC Helix CMDB & Discovery to meet ITIL standards.
• Model dynamic application data in Helix Discovery.
• Configure discovery for cloud and on-prem infra.
• Extend CMDB data model and CMDB jobs (identification, normalization, reconciliation).
• Create data load sheets via OOTB console and Atrium Spoon jobs.
• Interface to exchange data with other systems using files or REST API.

Conocimientos

BMC Helix CMDB

BMC Helix Discovery

ITIL governance

CMDB data modeling

Herramientas

Atrium Spoon

REST API

Descripción del empleo

Role Purpose

The purpose of this role is to design solution architecture for cross-system interactions and business logic integration, ensuring seamless interoperability across multiple applications.

Title: BMC helix CMDB and Discovery

Total years of Experience: 10 years to 17 years

Location: Anywhere in India

We are seeking a talented and experienced BMC Helix CMDB and Discovery Specialist . In this role, you will be responsible for managing and maintaining the customer BMC Helix Configuration Management Database (CMDB) and Discovery solutions. You will play a crucial role in ensuring the accuracy, completeness, and reliability of our CMDB data, as well as optimizing the performance and functionality of our BMC Helix Discovery tools.

Roles and Responsibilities

• 1. Configure and maintain BMC Helix CMDB and Discovery solutions to meet business requirements and ITIL best practices.


• 2. Experience in create dynamic application modeling in Helix Discovery.


• 3. Experience in configuring discovery for cloud and on premised based infra.


• 4. Define and implement CMDB governance policies, processes, and procedures to ensure data integrity and consistency.


• 5. Monitor and troubleshoot BMC Helix Discovery processes to identify and resolve issues related to data collection, normalization, and reconciliation.


• 6. Perform regular audits and reconciliations of CMDB data to identify and remediate discrepancies and inconsistencies.


• 7. Experience of BMC Helix ITSM applications and Helix customizations.


• 8. Extend the BMC Class and Data Model.


• 9. Experience in creating various CMDB jobs like identification, Normalization. Reconciliation .


• 10. Experience in creating data load sheets to update data into CMDB by using the OOTB data load console and using Atrium spoon jobs.


• 11. Create interface to exchange data with other systems using files or REST API.


• 12. Analyze, and solve issues in the normalization and reconciliation processes


• 13. Collaborate with cross-functional teams to map and integrate data sources into the CMDB.


• 14. Customize the Contract Management and SAM modules


• 15. Prepare complex reports based on Helix Dashboards to provide stakeholders with insights into CMDB health, compliance, and utilization metrics


• 16. Support the run team to solve problems in the Helix system


• 17. Design and implement discovery probes, patterns, and sensors to discover and populate CMDB with accurate and up-to-date information about IT assets and infrastructure components.


• 18. Strong understanding of ITIL framework and CMDB best practices.


• 8+ years of experience in managing and administering BMC Helix CMDB and Discovery solutions.

Mandatory Skills: BMC Helix CMDB.

Experience: 8-10 Years.

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