BMC Helix CMDB with Immediate Joining

Wipro Ltd.; Pune District; Remote; INR 1,200,000 - 1,800,000; Full time

Job summary

Wipro Limited is seeking a skilled professional to support delivery through development and deployment of BMC Helix CMDB and Discovery tools across IT environments. The role focuses on configuring, governing, and optimizing CMDB data, with strong ITIL alignment and cross-functional collaboration.

The ideal candidate will have hands-on experience with Helix CMDB/Discovery, data reconciliation, and reporting through Helix dashboards, enabling stakeholders to monitor CMDB health and compliance

Qualifications

• Experience with BMC Helix CMDB and Discovery tools.
• Proven ability to define and enforce CMDB governance policies.
• Strong understanding of ITIL processes and CMDB data integrity.

Responsibilities

• Configure and maintain BMC Helix CMDB and Discovery solutions to meet business requirements and ITIL best practices.
• Create dynamic application modeling in Helix Discovery and configure discovery for cloud and on-prem infra.
• Define and implement CMDB governance policies, processes and procedures to ensure data integrity and consistency.
• Monitor and troubleshoot Helix Discovery processes to resolve data collection, normalization and reconciliation issues.
• Perform regular audits and reconciliations of CMDB data to identify discrepancies and remediate them.
• Collaborate with cross-functional teams to map and integrate data sources into the CMDB.
• Prepare complex reports using Helix Dashboards to provide insights on CMDB health and utilization.

Skills

BMC Helix ITSM

Helix Discovery

CMDB

ITIL v4

Data Governance

REST API

Job description

Job Title

BMC Helix CMDB

Posting Start Date

11/6/26

Location

Anywhere in India

Total Years of Experience

6 years to 10 years

Company

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of this role is to support delivery through development and deployment of tools.

Roles and Responsibilities

• Configure and maintain BMC Helix CMDB and Discovery solutions to meet business requirements and ITIL best practices.
• Experience in create dynamic application modeling in Helix Discovery.
• Experience in configuring discovery for cloud and on premised based infra.
• Define and implement CMDB governance policies, processes, and procedures to ensure data integrity and consistency.
• Monitor and troubleshoot BMC Helix Discovery processes to identify and resolve issues related to data collection, normalization, and reconciliation.
• Perform regular audits and reconciliations of CMDB data to identify and remediate discrepancies and inconsistencies.
• Experience of BMC Helix ITSM applications and Helix customizations.
• Extend the BMC Class and Data Model.
• Experience in creating various CMDB jobs like identification, Normalization. Reconciliation .
• Experience in creating data load sheets to update data into CMDB by using the OOTB data load console and using Atrium spoon jobs.
• Create interface to exchange data with other systems using files or REST API.
• Analyze, and solve issues in the normalization and reconciliation processes
• Collaborate with cross-functional teams to map and integrate data sources into the CMDB.
• Customize the Contract Management and SAM modules
• Prepare complex reports based on Helix Dashboards to provide stakeholders with insights into CMDB health, compliance, and utilization metrics
• Support the run team to solve problems in the Helix system
• Design and implement discovery probes, patterns, and sensors to discover and populate CMDB with accurate and up-to-date information about IT assets and infrastructure components.
• Strong understanding of ITIL framework and CMDB best practices.

Performance Metrics and Skills

DeliverNo.Performance ParameterMeasureTool Development and deploymentQuality of solutionTimely development and within budgetTimely deployment of toolError free deploymentMandatory Skills:

Mandatory Skills

BMC Helix ITSM .Experience: 5-8 Years

About Wipro

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Equal Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.