BlueYonder Demand Planning

Randstad Digital

Chennai District

On-site

INR 600,000 - 900,000

Full time

14 days+

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Job summary

A prominent service provider in Chennai is looking for an Application Support Engineer to ensure the functionality and performance of business-critical systems. You will collaborate with various teams to troubleshoot issues, facilitate training for juniors, and provide critical solutions. This role requires strong analytical skills and proficiency in BlueYonder Demand Planning, with a focus on maintaining system integrity and improving overall operations. Join us to make impactful contributions to our technological landscape.

Qualifications

Proficiency in BlueYonder Demand Planning.
Strong analytical skills to assess system performance.
Experience in troubleshooting software-related issues.
Familiarity with application support processes and methodologies.
Ability to work collaboratively in a team-oriented environment.

Responsibilities

Act as a Subject Matter Expert (SME).
Collaborate with the team to perform tasks.
Monitor system performance and identify improvements.
Facilitate training sessions for junior team members.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate training sessions for junior team members to enhance their skills and knowledge.
Monitor system performance and proactively identify areas for improvement.

Skills

Proficiency in BlueYonder Demand Planning

Strong analytical skills

Experience with troubleshooting

Familiarity with application support processes

Ability to work collaboratively

Job description

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall functionality of the systems you support. Your role will be pivotal in maintaining the integrity and efficiency of the applications, ensuring that they meet the needs of the organization and its users.

Roles & Responsibilities

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate training sessions for junior team members to enhance their skills and knowledge.
Monitor system performance and proactively identify areas for improvement.

Professional & Technical Skills