Bilingual CSR (French & English)

Binated Inc.; Pune District; On-site; INR 260,000 - 380,000; Full time

Benefits offered by this job

Leave encashment

Provident Fund

Overtime pay

Yearly bonus

Job summary

Binated Inc. seeks a customer-focused French-speaking representative in Pune to deliver exceptional service to our French clients. You will handle inquiries, resolve issues, and coordinate with internal teams via email, chat, or calls to ensure customer satisfaction.

The role requires fluent French and English, night shift availability, and a 5-day workweek with office-based work. Graduate candidates are preferred, with immediate joiners encouraged to apply.

Qualifications

• Strong command over written and verbal French.
• Strong command over written and verbal English.
• Willing to work night shifts.
• Ready to work from the Pune office.
• Graduate candidates preferred.

Responsibilities

• Handle customer inquiries and resolve issues to ensure a positive experience for French-speaking clients.
• Coordinate with internal teams to resolve issues via email, chat or calls and complete daily tasks on time.

Skills

French B2

Fluent French

communication

Logical Reasoning

French C1

French C2

Education

Graduate

Job description

We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Representative - French. In this role, you will be responsible for delivering exceptional customer service to our French-speaking clients. You will handle customer inquiries, resolve issues, and ensure a positive experience with our products/services.

• Ensuring prompt and effective solutions that could involve coordinating with internal teams to resolve issues and queries through email, chat, or calls completing daily tasks on time.

What we're looking for

Strong command over written and verbal French

Strong command over written and verbal English

Willing to work only in Night shifts

Should be ready to Work from Office in Pune

5 days working

Graduate preferred

Immediate joiners preferred

Must have all educational and employment documents

Skills

• French B2
• Fluent French
• communication
• Logical Reasoning
• French C1
• French C2

What we offer

Leave encashment

Provident Fund

Overtime pay

Yearly bonus

A person on the hiring team reads every application, not a filter.