FRENCH LANGUAGE EXPERTS

Career Guideline Services India Pvt Ltd; Mumbai; On-site; INR 450,000 - 800,000; Full time

Job summary

Hyrix in Mumbai is hiring for a Customer Service Executive – French Language to support visa-related processes. The role requires fluent French (B2) and good English communication, with freshers welcome for certified candidates.

You will handle visa inquiries, provide accurate information, document interactions, and maintain records while rotating shifts in a 24/7 schedule with five working days per week.

Qualifications

• Must have French B2 level (mandatory).
• Freshers welcome with French B2 certification.
• Minimum 6 months of experience required.

Responsibilities

• Handle customer queries related to visa processes.
• Communicate with customers in French and English.
• Provide accurate information and assistance regarding visa-related queries.
• Resolve customer concerns professionally and ensure customer satisfaction.
• Maintain proper documentation and update customer records.

Skills

French language (B2)

English communication

Education

HSC / Graduate

Job description

WE ARE HIRING | FRENCH LANGUAGE EXPERTS – VISA CUSTOMER SUPPORT

Looking for an exciting career opportunity using your French language skills? We are hiring French B2 Language Experts for a Visa Customer Support process in Mumbai!

Job Details

• Position: Customer Service Executive – French Language
• Process: Visa Customer Support
• Location: Mumbai
• Language Requirement: French B2 Level (Mandatory)
• English Communication: Moderate English proficiency
• Qualification: HSC / Graduate
• Experience: Minimum 6 months
• Freshers: French B2 certified candidates are welcome!

Key Responsibilities

• Handle customer queries related to visa processes.
• Communicate with customers in French and English.
• Provide accurate information and assistance regarding visa-related queries.
• Resolve customer concerns professionally and ensure customer satisfaction.
• Maintain proper documentation and update customer records.

Interview Process

• HR Round
• Operations Round
• Versant Assessment

Shift & Work Details

• Shift: 24/7 Rotational Shifts
• Working Days: 5 Days a Week
• Week Offs: 2 Rotational Week Offs

Salary Details

• Freshers: Up to ₹4.5 LPA
• Experienced: Up to ₹8 LPA

Mandatory Documents

All educational, experience (if applicable), and identity documents must be available during the hiring process.

Who Can Apply?

• French B2 certified freshers.
• Experienced candidates with a minimum of 6 months of experience.
• Candidates with good French communication skills and moderate English proficiency.