Benefits Operations Administrator

Amh Services; Gurugram District; Hybrid; INR 450,000 - 650,000; Full time

Job summary

Amh Services in Gurugram, Haryana, is seeking an HR Benefits Specialist to administer leave programs (FMLA, ADA, personal, state, and company-sponsored leaves) and manage benefits enrollments, terminations, and life events.

You will maintain accurate employee records in HRIS and benefits systems, respond to inquiries via tickets or calls, ensure compliance with FMLA, ADA, COBRA, ACA, and state regulations, and support audits, reporting, and policy administration.

Qualifications

• Leave administration skills, benefits processing, HRIS data management
• Customer service mindset for employee inquiries via tickets/calls
• Compliance awareness for FMLA, ADA, COBRA, ACA and state rules

Responsibilities

• Administer leave programs including FMLA, ADA, personal, state, and company-sponsored leaves.
• Process benefits enrollments, terminations, life event changes, and open enrollment activities.
• Maintain accurate employee records in HRIS and benefits systems.
• Respond to employee inquiries via tickets or calls regarding benefits, eligibility, coverage, leave status, and return-to-work requirements.
• Ensure compliance with FMLA, ADA, COBRA, ACA, and applicable state regulations.
• Support audits, reporting, documentation, and policy administration.
• Monitor deadlines and escalate complex issues when needed.

Job description

Key Responsibilities

• Administer leave programs including FMLA, ADA, personal, state, and company-sponsored leaves.
• Process benefits enrollments, terminations, life event changes, and open enrollment activities.
• Maintain accurate employee records in HRIS and benefits systems.
• Respond to employee inquiries via tickets or calls regarding benefits, eligibility, coverage, leave status, and return-to-work requirements.
• Ensure compliance with FMLA, ADA, COBRA, ACA, and applicable state regulations.
• Support audits, reporting, documentation, and policy administration.
• Monitor deadlines and escalation complex issues when needed.