Benefits Administrator II

UKG; Dadri; On-site; INR 420,000 - 660,000; Full time

Job summary

UKG, a leading provider of HR, payroll, and workforce management solutions, seeks a Benefits Associate to process enrolments, life events, and payroll adjustments for a range of customers with strong service and accuracy. You will verify eligibility, conduct data audits, and support EOI forms and dependent eligibility checks while following SOPs.

The ideal candidate has 1–3 years in benefits, solid regulatory knowledge (ACA, ERISA, HIPAA), and proficiency with Microsoft Office;Bachelor's degree

Qualifications

• 1-3 years of work experience in Benefits related teams
• Working knowledge of the employee life-cycle, U.S. Benefits Administration, ACA, related regulations, ERISA guidelines, and HIPAA compliance
• Strong background in customer-facing deliveries
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Self-starter with motivation to succeed and the ability to handle multiple tasks under stringent timelines
• Bachelor's degree in business, accounting, commerce, computer science or related field, or equivalent work experience

Responsibilities

• Review and process open enrolment activities, including file deliveries and census files.
• Review and process ongoing EDI file verification and identify/resolve errors based on pre-defined Standard Operating Procedures (SOPs).
• Complete customer data audits based on pre-defined SOPs.
• Drive to specialize in certain tasks as assigned.
• Track time spent on tasks/activities and follow departmental protocols.
• Identify process improvement opportunities based on current workflows and communicate with leadership.
• Suggest improvements/updates to SOPs as processes evolve.

Skills

Customer-facing deliveries

Benefits domain knowledge

Regulatory awareness

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Overview

Process daily deliverables for multiple customers with a high level of customer service and quality. Tasks include life events, new hires, haste enrolments, Evidence of Insurability (EOI) forms, dependent eligibility verification, work status events, appeals, HSA administration, and payroll adjustments.

Responsibilities

• Review and process open enrolment activities, including file deliveries and census files.
• Review and process ongoing EDI file verification and identify/resolve errors based on pre-defined Standard Operating Procedures (SOPs).
• Complete customer data audits based on pre-defined SOPs.
• Drive to specialize in certain tasks as assigned.
• Track time spent on tasks/activities and follow departmental protocols.
• Identify process improvement opportunities based on current workflows and communicate with leadership.
• Suggest improvements/updates to SOPs as processes evolve.

Qualifications

• 1 - 3 years of work experience in Benefits related teams.
• Working knowledge of the employee life-cycle, U.S. Benefits Administration, ACA, related regulations, ERISA guidelines, and HIPAA compliance.
• Strong background in customer-facing deliveries.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Industry-level benefits certification is a plus.
• Self-starter with motivation to succeed and the ability to handle multiple tasks under stringent timelines.
• Bachelor's degree in business, accounting, commerce, computer science or related field, or equivalent work experience.