BDO-Sales-Emerging Enterprises Group

HDFC Bank Limited; Rampur; On-site; INR 600,000 - 1,000,000; Full time

Job summary

HDFC Bank Limited is seeking a BDO- Sales professional for the Emerging Enterprises Group. The role supports relationship management and acts as a one-stop shop for EEG clients across India.

The position involves branch coordination, lead generation, cross-selling financial products, and renewal management with moderate travel. Graduate candidates with strong interpersonal and coordination skills are preferred.

Qualifications

• Graduate degree required.
• Excellent communication and relationship-building skills.
• Ability to coordinate cross-functional teams and manage multiple tasks.

Responsibilities

• Branch Management: target RM/PB customers, plan catchment activities, drive activation and contests.
• Lead Generation/Logins: follow up on documents, verify financials and KYC, submit to operations.
• Cross Selling: serve EEG clients with Insurance, CASA, Credit Cards and other assets.
• Renewals: manage monthly renewals, collect documents, track progress and address delays.
• CAM/OBA: review churn and monthly conditions for OBA and CAM.
• Portfolio Management/HK: reduce HK, clear aging items, compile SVR/Call Memo reports.
• Stock Insurance/Property Insurance: communicate premiums and collect required documents.

Skills

Interpersonal Skills

Coordination with teams

Pressure handling

Education

Graduate

Job description

Role Description

Job Title: BDO- Sales – Emerging Enterprises Group

Job Details

Business Unit: Emerging Enterprises Group

Team: Emerging Enterprises Group

Reports to: Relationship Manager

Location: Pan India

Job Function: Relationship Management

Role Type: Individual contributor

No of direct reportee: NIL

Travel Required: Moderate

Job Band Range: S1 - S2

JD Created date: 2/10/2021

JD Updated date: 2/10/2021

Job Purpose

To run initiatives aligned with key business objectives to achieve the bank's goal of business leadership.

Job Responsibilities

Branch Management: Scope RM/PB customers for leads/joint calls, plan catchment area activities, ensure RM/PB activation, and create excitement in branches through sanctions/contests/recognition.

Lead Generation/Logins: Follow up on calls for documents, check document completeness, review financials/bank statements, collect property documents for legal/valuation, handle KYCs, clarify points with customers, update SPE, and submit files to operations for scanning and legal/valuation.

Cross Selling: Act as a one-stop shop for EEG clients, providing suitable financial products (Insurance, CASA, Credit Cards, Other Assets), and monitor/track leads.

Renewals: List monthly renewals, work on them in advance, communicate document requirements to customers, follow up for documents, check completeness, study financials/bank statements, address customer issues, update SPE, hand over to operations for scanning, follow post-login formalities, and process extensions for genuine delays.

CAM Conditions Review/OBA Review: Conduct monthly churn review for OBA and monthly conditions review for both OBA and CAM.

Portfolio Management and Housekeeping (HK): Reduce HK, close critical and high aging items, and carry out SVR/Call Memo/plant visit reports.

Stock Insurance/Property Insurance: Communicate premium to customers, collect required documents, and submit to operations.

Educational Qualifications

Graduate

Key Skills

• Interpersonal Skills
• Coordination with multiple teams & activities
• Ability to work under pressure

Experience Required

Total Work experience: >= 1 year

Major Stakeholders

• Branch Banking Team
• Operations
• Product Team
• Credit