Territory Head - EEG

HDFC Bank Limited; Sundargarh; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

HDFC Bank Limited is seeking a Territory Head for EEG in Odisha to lead sales initiatives, manage branch and RM teams, and drive business objectives within Emerging Enterprises Group. You will steer lead generation, cross-selling, delinquency management, and portfolio housekeeping while coordinating with Credit, Operations, and legal teams.

The role emphasizes strong leadership, strategic thinking, and stakeholder management as you guide RMs, review CRM data, and ensure timely renewals and

Qualifications

• CA, MBA or Graduate degree required.
• Strong leadership and stakeholder management skills.
• Analytical thinker with multitasking ability.

Responsibilities

• Branch & Lead Management: meet Branch Managers and Cluster Heads; guide RMs on lead generation and joint calls.
• Cross Selling: run cross-sell contests and drive targets with the team.
• Logins - New + Enhancement: monitor RM targets and coordinate with Credit, Lawyer, Valuer and Operations; review ABND.
• Renewals: review pending CAM renewals; meet Credit for chronic cases; guide RMs on renewals.
• CAM Conditions/OBA Review: review pending CA/CAM cases; interact with customers and guide RMs.
• Portfolio Management & HK: review housekeeping, guide RMs on portfolio management.
• Stock Insurance / SS: review stock insurance cases; guide RMs on processes.
• Delinquency Management: communicate with branches/customers; joint visits with Credit; follow up for collections.
• Complaints: CRM/MD/PNO/CRO: ensure timely resolution and replies within TAT.

Skills

Leadership

Interpersonal skills

Analytical skills

Multitasking

Work under pressure

Education

CA

MBA

Graduate

Job description

Job Title

Territory Head - EEG

Business Unit

Emerging Enterprises Group

Reporting To

Regional Head

Job Function and Role Type

Sales, Leadership role with no travel requirements mentioned.

Job Purpose

Drive business initiatives to achieve the bank's objective of business leadership. Ensure alignment with key objectives of the Emerging Enterprises Group.

Key Responsibilities

Branch & Lead Management

Meet Branch Managers and Cluster Heads.

Guide RMs on lead generation and joint calls.

Review CRM leads and branch meetings.

Cross Selling

Execute cross-sell contests for RMs.

Drive team to achieve cross-sell targets.

Logins - New + Enhancement

Monitor and review RM target achievements.

Coordinate with Credit, Lawyer, Valuer, and Operations.

Review ABND.

Renewals

Review pending CAM renewals.

Meet Credit for chronic cases.

Guide RMs on renewals.

CAM Conditions Review/OBA Review

Review pending Other Bank CA/CAM cases.

Meet Credit for chronic cases.

Interact with customers and guide RMs.

Portfolio Management and Housekeeping (HK)

Review housekeeping activities.

Meet Credit for chronic cases.

Guide RMs on portfolio management.

Stock Insurance / SS

Review pending stock insurance cases.

Guide RMs on stock insurance processes.

Delinquency Management

Communicate with branches and customers via email.

Conduct joint visits with Credit Managers.

Follow up rigorously and seek collections support.

Complaints: CRM / MD / PNO / CRO

Ensure resolution and replies within TAT.

Education:

CA, MBA, or Graduate.

Certifications:

None explicitly mentioned.

Key Competencies

Leadership, interpersonal skills, analytical skills, multitasking, ability to work under pressure.

Major Stakeholders

Branch Banking Team, Operations, Product Team, Credit.