Bartender

Pullman Hotels & Resorts; Mailappur; On-site; INR 180,000 - 260,000; Full time

Benefits offered by this job

Come As You Are

Work With Purpose

Grow, Learn and Enjoy

Explore Limitless Possibilities

Job summary

Pullman Chennai Anna Salai seeks a bar/food & beverage attendant to greet guests, take and prepare orders, and ensure timely service with accuracy. The role emphasizes hospitality, upselling, and maintaining hygiene standards in a luxury hotel setting.

Candidates should have at least 1 year in a similar role, strong English communication, and willingness to work in a dynamic hospitality environment. Knowledge of local languages and additional certifications are advantageous.

Qualifications

• Secondary / High school education.
• Additional certification in Food & Beverage is an advantage.
• Minimum 1 year of relevant experience in a similar capacity.
• Good reading, writing and oral proficiency in English.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Working knowledge of MS Excel and Word.

Responsibilities

• Greet guests warmly and take beverage orders.
• Prepare and serve drinks and snacks according to service standards.
• Ensure orders are correct and served promptly at the correct temperature.
• Remember guest names and preferences to offer personalised service.
• Upsell and promote other F&B offers to maximise revenue.
• Manage billing and ensure charges are accurate before presenting the bill.
• Adhere to HACCP and hotel hygiene standards.
• Maintain cleanliness of bar and prep areas.

Skills

Guest service

English proficiency

Multilingual

Education

Secondary / High school education

Tools

MS Excel

MS Word

Job description

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

• Ensure that the bar is set according to standards and procedures
• Greet all guests warmly upon first contact
• Take down food and beverage orders from guests and ensure that the orders are correct
• Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests’ table at the correct temperature
• Try to remember individual guest’s names and their preferences to extend a personalized service
• Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.
• Obtain guests’ feedback during operations to ensure satisfaction
• Prepare and ensure that the bills are charged properly before presenting them to the patrons for payments
• Thank all patrons for patronizing the outlet upon their departure
• Clear and tidy up bar counter after the departure of the patrons as quickly as possible
• Report any complaints, incidents or other irregularities to management
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.
• Prepare garnishes for operation
• Clean and maintain all operational equipment
• Practice appropriate and effective measures to improve control of costs

Qualifications

• Secondary / High school education
• Additional certification(s) in Food & Beverage will be an advantage
• Minimum 1 year of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Working knowledge of MS Excel and Word

Additional Information

• WHAT IS IN IT FOR YOU:
• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities