Banking Operations Senior Representative

NTT DATA, Inc.; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

NTT DATA, Inc. is looking for a Banking Operations Senior Representative based in Dadri, Uttar Pradesh. The successful candidate will perform investigations related to shareholder details and ensure timely completion of transactions. A basic understanding of the KYC/CDD domain and relevant experience will be key for this position.

This role demands attention to detail, the ability to understand complex transactions, and proficiency in MS Office applications and web-based tools.

Qualifications

• 0-18 months of relevant experience in Banking Operations.
• Basic understanding of the KYC/CDD domain.
• Ability to understand and interpret source documents.

Responsibilities

• Perform unwrapping of shareholder details or involved entities.
• Conduct investigations and compile documentation accurately.
• Ensure timely completion of transactions to meet client SLAs.

Skills

Detail-oriented

Decision-making

Understanding complex transactions

Tools

MS Office applications

Web-based applications

Job description

Banking Operations Senior Representative

Responsibilities

• Perform unwrapping of the shareholder details or the entities involved in the company.
• Conduct investigations, collect data, compile documentation and evidence, maintain accurate and detailed notes, and ensure accurate and timely completion of reporting to clients.
• Ensure accurate and timely completion of transactions to meet or exceed client SLAs.
• Identify and resolve both regular and non-routine problems or escalations to Team Leader, Line Manager, or Unit Head.
• Observe the highest degree of confidentiality in handling information received during responsibilities.
• Use established tools and procedures to solve task-related problems: fact finding, information search and gathering, verifying data, and compilation.
• Recognize when there is insufficient information and bring problems to the attention of the Team Leader or Manager.
• Monitor and track the resolution of issues.

Requirements

• 0-18 months of relevant experience.
• Basic understanding of the KYC/CDD domain.
• Ability to understand moderately complex transactions.
• Ability to understand and interpret source documents.
• Detail-oriented and able to organize and multi-task.
• Ability to make decisions.
• Required computer skills: experience with data entry and word processing, working knowledge of MS Office applications, and ability to navigate web-based applications.