Back Office Executive - Billing & Customer Support

OS Ventures; Sector 10; In loco; INR 89.000 - 156.000; Tempo pieno

Descrizione del lavoro

OS Ventures, Inc. is hiring a Back Office Executive - Billing & Customer Support for our Noida office. This is a full-time, in-office role with 10:00 AM to 8:00 PM timings and a weekly Sunday holiday.

Freshers are welcome; prior experience is not mandatory. Salary ranges from INR 8,000 to INR 14,000 per month, based on skills and suitability. You will follow up with customers on payments, send invoices, handle routine invoice queries, collect documents, and maintain records in Excel.

Descrizione del lavoro

Back Office Executive - Billing & Customer Support

Company: OS Ventures

Location: Sector 75, Noida

Work mode: Completely in office

Employment: Full-time, permanent

Salary: INR 8,000 to INR 14,000 per month, based on skills and suitability.

Office timings: 10:00 AM to 8:00 PM, with a lunch break. Sunday is a weekly holiday.

Experience: Freshers are welcome; prior experience is not mandatory.

Role and responsibilities

• Follow up with customers politely for outstanding payments and maintain accurate follow-up records.
• Send invoices to customers and respond to routine invoice and payment queries.
• Collect customer application forms and required supporting documents, check completeness, and coordinate for missing information.
• Maintain customer records, payment follow-up trackers, and office data accurately in Excel and other office systems.
• Handle customer calls and routine communication professionally, clearly, and courteously.
• Coordinate with internal teams and assist with other back office and administrative work.

Candidate requirements

• A sound educational background and strong practical skills; no fixed degree or qualification is mandatory.
• Fluent Hindi communication and a polite, confident, customer-friendly manner.
• Ability to speak clearly, listen patiently, and handle customer conversations professionally.
• English communication is an added advantage, not a requirement.
• Proficiency in using computers, Microsoft Excel, email, internet browsing, data entry, and routine office applications.
• Accuracy, organisation, responsibility, and willingness to learn.
• Ability to work from the Sector 75, Noida office.

Interview process and joining

Joining will be available from 20 November 2026, following successful completion of two interview rounds: the first over a video call and the second in person at our Noida office.