Back Office Executive

Health Meter Services; Mumbai Suburban; Sur place; INR 250 000 - 400 000; Plein temps

Résumé du poste

Health Meter Services in Mumbai Suburban, India, seeks an operations coordinator to handle porting and email processes, make appointment calls, and coordinate with health check-up centers for scheduling and closure of cases. You will maintain daily reports and MIS to ensure smooth workflows.

The role requires good communication, coordination, basic MS Excel and email handling skills, and the ability to multitask efficiently while collaborating with internal teams for timely data entry and

Qualifications

• Strong communication and coordination abilities.
• MS Excel and email handling experience.
• Ability to multitask and manage priorities.

Responsabilités

• Handle porting and email processes.
• Make calls for appointment booking and confirmation.
• Coordinate with health check-up centers for appointments and case closures.
• Maintain and update daily reports, MIS, and trackers.
• Follow up on pending appointments and cases.
• Coordinate with internal teams and centers for smooth operations.
• Track and support customer conversion and closures.
• Ensure accurate and timely data entry and reporting.

Connaissances

Good communication

Coordination

Task management

Outils

MS Excel

Description du poste

Key Responsibilities:

• Handle porting and email processes.
• Make calls for appointment booking and confirmation.
• Coordinate with health check-up centers for appointments and case closures.
• Maintain and update daily reports, MIS, and trackers.
• Follow up on pending appointments and cases.
• Coordinate with internal teams and centers for smooth operations.
• Track and support customer conversion and closures.
• Ensure accurate and timely data entry and reporting.
  

Required Skills:

Good communication and coordination skills.Basic knowledge of MS Excel and email handling.

Ability to handle multiple tasks efficiently.