Job Description: B2B Telecaller Commercial Insurance Lead Generation
- Location: India (Work from office)I MohaliI - IT City
- Employment Type: Full-Time
- Shift: Night Shift (Canada Business Hours)
- Experience: 3 to 5 Years in B2B Telecalling / Cold Calling
- Industry: Commercial Insurance / B2B Lead Generation
We are looking for a confident, articulate, and results-driven B2B Telecaller to connect with Canadian business owners, introduce our commercial insurance services, identify potential clients, and generate qualified leads for our commercial insurance brokers.
Key Responsibilities:
- Conduct outbound B2B cold calls to Canadian businesses and business owners to generate commercial insurance leads.
- Explain our commercial insurance services professionally.
- Identify businesses that may require commercial insurance, including:
- Contractors, plumbers, electricians, and HVAC companies.
- Construction and renovation businesses.
- Manufacturers, wholesalers, and distributors.
- Restaurants, cafes, and hospitality businesses.
- Retail stores and other small and medium-sized businesses.
- Commercial property owners and real estate investors.
- Engage decision-makers, including business owners, presidents, operations managers, and other relevant contacts.
- Qualify prospects by understanding their business activities, existing insurance arrangements, renewal timelines, and potential insurance requirements.
- Schedule appointments and arrange follow-up calls for commercial insurance brokers.
- Maintain accurate records of calls, conversations, lead status, and follow-up activities in the CRM.
- Follow up with prospective clients through telephone and email where appropriate.
- Meet daily, weekly, and monthly targets for outbound calls, meaningful conversations, qualified leads, and appointments.
- Maintain a professional, consultative, and customer-focused approach throughout every interaction.
- Follow approved calling scripts, company processes, and applicable Canadian telemarketing and privacy requirements.
Important: Candidates must have excellent spoken English and genuine B2B cold-calling experience. This is not a customer service, telemarketing survey, or inbound calling position.
Preferred Qualifications:
- Experience in the Canadian, US, UK, or Australian B2B markets.
- Previous experience in insurance, financial services, commercial lending, or professional services.
- Familiarity with Canadian businesses and industry sectors.
- Experience generating leads and booking appointments for sales representatives or consultants.
- Understanding of commercial insurance is an advantage, but training will be provided.
Working Hours:
- Night shift aligned with Canadian business hours.
- Candidates must be comfortable working during the Canadian daytime, which generally corresponds to evening and night hours in India.
- Working hours will be confirmed based on the company's calling schedule and the applicable Canadian time zone.
Performance Expectations:
- The successful candidate will be evaluated on measurable outcomes, including:
- Daily outbound call volume.
- Number of meaningful conversations with business decision-makers.
- Number of qualified commercial insurance leads generated.
- Number of appointments scheduled for insurance brokers.
- Prospect follow-up and CRM accuracy.
- Conversion of calls into genuine business opportunities.
The primary objective is to generate qualified commercial insurance leads and book appointmentsnot simply to make a high volume of calls.
What We Offer:
- Opportunity to work with a Canadian commercial insurance brokerage.
- Exposure to the North American B2B sales environment.
- Structured training on commercial insurance products, target industries, and lead qualification.
- A performance-driven work environment with clear expectations and growth opportunities.
- Opportunity to develop expertise in B2B sales, lead generation, and commercial insurance.
Ideal Candidate Profile:
We are looking for someone who is articulate, confident, persistent, and commercially minded. The ideal candidate can speak naturally with Canadian business owners, build credibility within the first few minutes of a call, handle objections professionally, and convert cold conversations into qualified sales appointments. If you have strong communication skills, enjoy outbound sales, and are comfortable speaking with business owners in a North American market, we would like to hear from you.