B2B Operations - Backend / Coordination Executive

Becon; Mumbai; On-site; INR 320,000 - 420,000; Full time

Job summary

BECO is a revolutionary home care brand focused on sustainability and eco-friendliness. We are seeking a B2B Operations - Backend / Coordination Executive to support dispatch coordination, invoicing, and documentation with clients and internal teams.

The role involves daily tracking of shipments, maintaining records, and coordinating with Finance for payment follow-ups. Strong Excel skills and clear written communication are essential for success.

Qualifications

• Proficient in Excel/Google Sheets for data tracking and reporting.
• Strong coordination and follow-up skills with attention to detail.
• Clear written communication with clients and internal teams.

Responsibilities

• Coordinate with the warehouse and logistics teams for dispatches.
• Share invoices, tracking details and dispatch updates with clients proactively.
• Track shipments daily until delivery and escalate delays.
• Upload invoices on client portals wherever applicable.
• Maintain records of invoices, dispatch details, delivery TATs, GRNs, Credit Notes, return requests and escalations.
• Coordinate with Finance for payment follow-ups and invoice reconciliation wherever required.
• Coordinate sample dispatches and track deliveries.
• Support customer documentation and registration processes.
• Maintain accurate trackers and ensure timely closure of operational activities.
• Support delivery appointment scheduling and related documentation for key accounts.

Skills

Excel/Sheets

Coordination

Attention to detail

Written communication

Job description

About Beco

BECO is a revolutionary home care brand dedicated to sustainability and eco-friendliness. Our plant-based, bamboo-based products are highly effective and 100% chemical-free, offering environmentally conscious solutions without compromising on quality. As a direct-to-consumer (D2C) brand, we are on a mission to make the world a better place, one home at a time.

B2B Operations - Backend / Coordination Executive

This role will primarily focus on backend operational coordination, tracking and documentation.

Key responsibilities:

• Coordinate with the warehouse and logistics teams for dispatches.
• Share invoices, tracking details and dispatch updates with clients proactively.
• Track shipments daily until delivery and follow up/escalate in case of delays.
• Upload invoices on client portals wherever applicable.
• Maintain records of invoices, dispatch details, delivery TATs, GRNs, Credit Notes, return requests and escalations.
• Coordinate with Finance for payment follow-ups and invoice reconciliation wherever required.
• Coordinate sample dispatches and track deliveries.
• Support customer documentation and registration processes.
• Maintain accurate trackers and ensure timely closure of operational activities.
• Support delivery appointment scheduling and related documentation for key accounts.

Preferred skills-

Good Excel/Google Sheets knowledge, strong follow-up and coordination skills, attention to detail, and good written communication.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.