Azure M365 SME (M365 & Azure)

UST; Chennai District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

UST seeks an experienced Azure M365 Subject Matter Expert to lead advanced technical efforts across Microsoft 365 and Exchange environments. The role focuses on Azure AD, Office 365 services, Exchange Online, and hybrid deployments, driving best practices, troubleshooting complex issues, and optimizing the M365 ecosystem.

You will mentor junior staff, design security and governance strategies, and collaborate with Security, Compliance, and Networking teams to ensure seamless operations and

Qualifications

• Hands-on with M365 admin and Exchange troubleshooting.
• Deep knowledge of Azure AD, Office 365, Exchange Online.
• Experience with hybrid deployments and identity management.
• Proficiency in PowerShell for automation and management.

Responsibilities

• Serve as technical authority for Azure AD, Office 365, Exchange Online.
• Troubleshoot complex M365 and Exchange issues.
• Design and implement M365 security, compliance, governance best practices.
• Optimize performance, scalability, and reliability of M365/Exchange.
• Collaborate with Security, Compliance, and Network teams.
• Develop technical documentation, runbooks, and knowledge bases.
• Mentor junior team members on M365/Exchange best practices.
• Conduct workshops and training for IT staff and users.
• Stay updated with new M365 features and roadmaps.
• Participate in architecture discussions with expert recommendations.

Skills

Azure AD, Office 365, Exchange Admin

PowerShell scripting

Exchange Online & Hybrid

Security, Compliance, and DLP

Identity management

Tools

Exchange Admin Center

Microsoft Defender for Office 365

Graph API

Job description

Role Description

Job Summary

We are seeking a highly experienced Azure M365 Subject Matter Expert (SME) to provide advanced technical expertise and guidance for our Microsoft 365 and Exchange environments.

The ideal candidate will have deep knowledge of Azure AD, Office 365 services, Exchange Online, and hybrid deployments, and will be responsible for driving best practices, troubleshooting complex issues, and optimizing our M365 ecosystem.

Key Responsibilities

• Serve as a technical authority and subject matter expert for Azure AD, Office 365, and Exchange Online
• Provide advanced troubleshooting and problem-solving for complex M365 and Exchange issues
• Design and implement best practices for M365 security, compliance, and governance
• Optimize performance, scalability, and reliability of our M365 and Exchange environments
• Collaborate with other teams (e.g., Security, Compliance, Network) to ensure seamless M365 operations
• Develop and maintain technical documentation, knowledge base articles, and runbooks
• Mentor and guide junior team members on M365 and Exchange best practices
• Conduct technical workshops and training sessions for IT staff and end-users
• Stay current with the latest M365 and Exchange features, updates, and roadmaps
• Participate in architecture design discussions and provide expert recommendations

Required Skills

• Deep expertise in Azure AD, Office 365, and Exchange Online administration and troubleshooting
• Strong understanding of M365 security, compliance, and identity management best practices
• Extensive experience with Exchange Online, Exchange Hybrid, and Exchange Server (on-premises)
• Solid knowledge of Azure AD Connect, AD FS, and hybrid identity management
• Proficiency in PowerShell scripting for M365 and Exchange management and automation
• Familiarity with Microsoft Defender for Office 365, Microsoft Compliance, and eDiscovery
• Excellent problem-solving, analytical, and critical thinking skills
• Strong communication, documentation, and knowledge sharing abilities

Preferred Skills

• Experience with Microsoft Teams, SharePoint Online, and OneDrive for Business
• Knowledge of Microsoft Endpoint Manager (Intune) and device management
• Understanding of Microsoft Information Protection and data loss prevention (DLP)
• Familiarity with Microsoft Graph API and custom application development
• Exposure to Azure services (e.g., Azure Functions, Logic Apps, Azure Monitor)

Desired Certifications

• Microsoft 365 Certified: Enterprise Administrator Expert (MS-100, MS-101, or MS-102)
• Microsoft 365 Certified: Security Administrator Associate (MS-500)
• Microsoft 365 Certified: Messaging Administrator Associate (MS-200, MS-201)
• Microsoft Certified: Azure Administrator Associate (AZ-104)

Experience

• 8+ years of hands-on experience with M365 and Exchange administration and troubleshooting
• Proven track record of designing and implementing M365 and Exchange solutions at scale
• Deep understanding of M365 and Exchange architecture, security, and compliance
• Experience leading technical projects and mentoring junior team members

Skills

Microsoft 365, Azure AD, Exchange