AWS Cloud Operations & Support - Engineer(6yrs)

Sigma Allied Services; Bengaluru; Hybrid; INR 1,400,000 - 2,000,000; Full time

Job summary

Sigma Allied Services is seeking a CloudOps Engineer in Bengaluru to ensure AWS infrastructure stability, performance, and cost efficiency. You will own incident management, troubleshoot production issues, and drive optimization across cloud operations.

Strong hands-on AWS, security remediations, and stakeholder communication are required to maintain high availability. The role emphasizes incident response, infrastructure management, and security/compliance support, with a hybrid work model and

Qualifications

• 6–8 years of cloud operations engineering experience on AWS.
• Hands-on incident management and root-cause analysis (RCA).
• Experience with cost optimization and security best practices.

Responsibilities

• Lead incident response and root-cause analysis; implement preventive measures.
• Design, deploy, and maintain AWS infrastructure (compute, network, storage, databases).
• Monitor and optimize costs; ensure security posture and IAM controls.
• Communicate issues and reports to stakeholders; support audits and compliance.

Skills

Cloud Infrastructure

Cloud Operations Engineer

AWS

Cloud Administrator

Education

Degree from affiliated university

Tools

AWS CloudWatch

Qualys

CrowdStrike

Job description

Mandatory Skills/ Skill to Evaluate

Cloud Infrastructure,Cloud Operations Engineer,AWS,Cloud Administrator

Experience

6 to 8 Years

Location

Bengaluru

Job Description

We are seeking a CloudOps Engineer to ensure the stability, performance, and cost efficiency of our AWS Infrastructure. You will own incident management, lead troubleshooting of production issues, and drive continuous optimization across our cloud operations. This role requires hands‑on technical expertise in AWS services, security vulnerability remediation, and the ability to communicate complex technical issues to stakeholders. You'll be instrumental in maintaining high availability and strengthening our security posture.

Education Qualificaiton

Degree from affiliated university

Roles & Responsibilities

1. Incident Management & Operations

• Lead incident response; conduct RCA and implement preventive measures
• Monitor AWS infrastructure 24/7 via CloudWatch; escape and resolve issues
• Maintain SLAs/SLOs; track and report uptime metrics to leadership

2. Infrastructure Management & Optimization

• Design, deploy, and maintain AWS infrastructure (compute, networking, storage, databases)
• Execute OS upgrades, patches, and security updates on production systems
• Optimize AWS costs; identify and implement rightsizing and savings opportunities

3. Security & Compliance

• Manage vulnerability assessments using Qualys, CrowdStrike, or similar tools
• Remediate security findings; ensure IAM policies and access controls are current
• Support compliance audits and maintain security posture

4. Communication & Reporting

• Communicate technical issues clearly to management, engineering, and business stakeholders
• Deliver incident reports, post-mortems, and optimization recommendations
• Support cost analysis and savings tracking

Important:

Shift Timings: 9 A.M 6 P.M (Indian Standard Time). Work from office minimum 2 days/week.

Flexible to work in non-business hours to support resolution of critical issues to meet SLA/KPIs and support teams for major project/product launch.

Project Details

Marketing platform for consumer products & e-commerce, it is live in 150+ countries and supports multi-lingual web content.

Web Platform utilizes various technology stack mainly AEM-Web Content Management, Java stack and hosted on AWS Infrastructure utilizing CDN – Akamai. This requirement is for AWS Cloud Operations and Support.

Shift Timings

9-6 IST