AWS

Infosys; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Infosys is seeking a Cloud Operations Analyst to translate business needs into reliable, secure AWS-based solutions. You will troubleshoot environments, optimize costs, support data workflows, and collaborate with cross-functional teams to deliver reliable, scalable systems.

You will document runbooks and participate in on-call support to ensure operational excellence. Ideal candidates have hands-on AWS exposure, strong logs/metrics analysis skills, and a background in data engineering or data

Qualifications

• 35 years of experience in a technical analyst, cloud support, or cloud operations role with hands-on AWS exposure.
• Strong working knowledge of AWS / Amazon Web Services concepts and core services used in production environments.
• Experience supporting data engineering or data platform activities (e.g., data pipelines, batch processing, data reliability).
• Ability to analyze logs/metrics, troubleshoot issues systematically, and communicate findings clearly to stakeholders.
• Education: BTECH, MTECH, MCA, MSC.

Responsibilities

• Analyze and troubleshoot AWS-based environments, identifying root causes and implementing corrective and preventive actions.
• Monitor cloud resources, availability, and performance; recommend right-sizing, cost optimization, and reliability improvements.
• Support data engineering workflows on AWS, assisting with data movement, processing, and operational stability of pipelines.
• Collaborate with cross-functional teams to gather requirements, translate them into technical tasks, and ensure timely delivery.
• Maintain clear technical documentation including runbooks, incident reports, architecture notes, and operational procedures.
• Assist with access management and security best practices, ensuring compliance with internal standards.
• Participate in incident management, on-call/production support activities (as applicable), and continuous improvement initiatives.

Skills

AWS

Cloud

Data pipelines

Incident management

On-call support

Education

B.Tech

M.Tech

MCA

MSc

Tools

IAM

CloudWatch

AWS Lambda

Amazon S3

AWS Glue

AWS CodePipeline

Job description

Job DescriptionAbout the job:

Join a team where cloud meets clarity. In this role, youll help translate business needs into reliable, secure, and scalable solutions on AWSworking closely with engineers, data teams, and stakeholders to keep systems running smoothly and continuously improving. Youll dive into cloud environments, analyze technical issues, recommend optimizations, and support data engineering initiatives that power analytics and decision-making. If you enjoy troubleshooting, improving performance, and collaborating across teams to deliver measurable outcomes, this is a great opportunity to grow your expertise across AWS services, operational excellence, and modern data platforms. Youll be encouraged to bring ideas, document best practices, and contribute to a culture that values ownership, learning, and impactful delivery.

Roles ResponsibilitiesKey Responsibilities:

• Analyze and troubleshoot AWS-based environments, identifying root causes and implementing corrective and preventive actions.
• Monitor cloud resources, availability, and performance; recommend right-sizing, cost optimization, and reliability improvements.
• Support data engineering workflows on AWS, assisting with data movement, processing, and operational stability of pipelines.
• Collaborate with cross-functional teams to gather requirements, translate them into technical tasks, and ensure timely delivery.
• Maintain clear technical documentation including runbooks, incident reports, architecture notes, and operational procedures.
• Assist with access management and security best practices, ensuring compliance with internal standards.
• Participate in incident management, on-call/production support activities (as applicable), and continuous improvement initiatives.

Minimum Qualifications:

• 35 years of experience in a technical analyst, cloud support, or cloud operations role with hands-on AWS exposure.
• Strong working knowledge of AWS / Amazon Web Services concepts and core services used in production environments.
• Experience supporting data engineering or data platform activities (e.g., data pipelines, batch processing, data reliability).
• Ability to analyze logs/metrics, troubleshoot issues systematically, and communicate findings clearly to stakeholders.
• Education: BTECH, MTECH, MCA, MSC.

Technical RequirementGood to have skills:

IAM, CloudWatch, AWS Lambda, Amazon S3, AWS Glue, DEVOPS

Additional ResponsibilityPreferred Qualifications:

• Experience working with AWS data services and pipeline orchestration in collaboration with data engineering teams.
• Familiarity with infrastructure and operational best practices such as automation, monitoring, and incident response processes.
• Exposure to designing or reviewing cloud architectures with a focus on scalability, security, and cost efficiency.
• Proven ability to document and standardize operational procedures to improve support quality and reduce recurring issues.
• Strong collaboration skills to work effectively with engineering, analytics, and business teams in a fast-paced environment.

Educational RequirementMCA,MSc,MTech,Bachelor of Engineering,BTech

Preferred SkillsTechnology->Cloud Platform->Amazon Webservices DevOps->Amazon CodePipeline

Service LineData Analytics Unit