AVP - KYC Operations Data lead

Citi; Mumbai; Hybrid; INR 3,000,000 - 8,000,000; Full time

Job summary

Citi is seeking an experienced KYC Operations Data Lead to join our Mumbai team. You will own advanced Tableau visuals, design AI-enabled data workflows, and ensure governance across data and risk controls.

We expect 8–12 years in data management, strong SQL/Python or R skills, and a track record mentoring technical teams. This hybrid role offers exposure to senior leaders and global projects within a leading financial services firm.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• 8–12 years of experience in data management and handling with Tableau.
• Experience with automation tools such as SAS, SQL, Tableau.

Responsibilities

• Advanced Tableau Visualization – develop interactive dashboards for stakeholders.
• AI Integration – design AI-driven workflows and integrate into enterprise systems.
• Output Validation & Governance – ensure AI insights adhere to data governance and risk controls.
• Cross‑Functional Collaboration – partner with data engineers and business stakeholders to translate requirements.

Skills

Python

R

Automation

Agile methodologies

Education

Bachelor’s degree/University degree or equivalent experience

Tools

Tableau

SAS

SQL

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on‑the‑job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

• Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Operations Data Lead Hybrid (Internal Job Title: KYC Operations Sr. Analyst – C12) based in Mumbai, India.

Key Responsibilities

• Advanced Tableau Visualization – Develop sophisticated, interactive Tableau dashboards that translate AI‑generated insights and complex data patterns into clear, decision‑ready visuals for stakeholders.
• AI Integration – Design and implement AI‑driven workflows that augment data analysis, such as predictive modeling, anomaly detection, or natural language querying, and integrate these into existing enterprise systems.
• Output Validation & Governance – Ensure AI‑generated insights are accurate, grounded in trusted business logic, and adhere to data governance and security protocols.
• Cross‑Functional Collaboration – Partner with data engineers, business stakeholders, and technical teams to identify business requirements and translate them into scalable AI and BI solutions.

Technical Proficiency

• Data Handling – Expert‑level SQL and experience with Python or R for data manipulation.
• BI Tooling – Deep expertise in Tableau (Desktop, Server, and Online), including creating custom calculations, advanced parameters, and optimized data extracts.
• AI/ML Knowledge – Solid understanding of how to integrate Machine Learning models (via APIs, R/Python scripts in Tableau, or external integrations) into business reporting.
• Compliance and Risk – Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency.

Qualifications and Experience

• Bachelor’s degree/University degree or equivalent experience.
• 8–12 years of overall experience with data management and handling, advanced knowledge of Tableau and automation tools such as SAS, SQL, Tableau.
• Understanding of Autonomous Solution Design.
• Strong experience in architecting and designing highly scalable, available, and performant technology solutions.
• Deep expertise in training, performance measurement, and feedback processes.
• Proven ability to mentor and lead technical teams.
• Strong exposure to program/project management, Agile methodologies, and planning development timelines.
• In‑depth knowledge of compliance, security, and performance management in a production environment.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review the Accessibility statement at Citi. View Citi’s Equal Employment Opportunity Policy Statement and the Know Your Rights poster.