VP - KYC Operations Data Lead

Citigroup Inc.; Mumbai; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Citigroup Inc. is seeking a senior professional to architect and lead the development of scalable automation solutions. The role focuses on leveraging advanced data analysis, Tableau visualization, and AI-driven workflows to deliver decision-ready insights.

Responsibilities include mentoring teams, partnering with data engineers and business stakeholders, and ensuring governance and security compliance across all AI-enabled BI initiatives.

Qualifications

• 10-12 years of experience in data management and analytics
• Experience with Tableau, SQL, and AI/ML workflows
• Understanding of data governance and security protocols
• Mentoring and leading technical teams in cross-functional projects

Responsibilities

• Architect and lead development of automation solutions and AI-enabled BI workflows
• Develop sophisticated Tableau dashboards and data visualizations for stakeholders
• Ensure AI-generated insights adhere to business logic and governance standards
• Collaborate with data engineers, business stakeholders, and IT teams to translate requirements into scalable solutions

Skills

Data visualization

AI/ML integration

Data governance

Data analysis

Project management

Mentoring

Tools

Tableau

SQL

Python

R

SAS

Job description

Job Description

The senior professional responsible for architecting, designing, and leading the development of innovative and scalable automation solutions. The overall objective is to leverage deep technical expertise and leadership skills to drive the execution of key automation initiatives and mentor other team members.

Responsibilities:

• Advanced Tableau Visualization: Develop sophisticated, interactive Tableau dashboards that translate AI-generated insights and complex data patterns into clear, decision-ready visuals for stakeholders.
• AI Integration: Design and implement AI-driven workflows that augment data analysis, such as predictive modeling, anomaly detection, or natural language querying, and integrate these into existing enterprise systems.
• Output Validation & Governance: Ensure AI-generated insights are accurate, grounded in trusted business logic, and adhere to data governance and security protocols.
• Cross-Functional Collaboration: Partner with data engineers, business stakeholders, and technical teams to identify business requirements and translate them into scalable AI and BI solutions.

Technical Proficiency:

• Data Handling: Expert-level SQL and experience with Python or R for data manipulation.
• BI Tooling: Deep expertise in Tableau (Desktop, Server, and Online), including creating custom calculations, advanced parameters, and optimized data extracts.
• AI/ML Knowledge: Solid understanding of how to integrate Machine Learning models (via APIs, R/Python scripts in Tableau, or external integrations) into business reporting.

Qualifications:

• 10-12 years of overall experience with Data management and handling, advanced knowledge for Tableu and automation tools.
• SAS, SQL, Tableau.

• Understanding of Agentic solution design.
• Strong experience in architecting and designing highly scalable, available, and performant technology solutions.
• Deep expertise in Agent training, performance measurement, and feedback processes.
• Proven ability to mentor and lead technical teams.
• Strong exposure to program/project management, Agile methodologies, and planning development timelines.
• In-depth knowledge of compliance, security, and performance management in a production environment.

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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