VP - KYC Operations Data Lead

Citi; Mumbai; On-site; INR 2,500,000 - 6,500,000; Full time

Job summary

Citi is seeking a senior professional to architect, design, and lead the development of scalable automation and BI solutions in Mumbai. You will mentor team members and drive key automation initiatives using Tableau, AI integrations, and robust data governance.

The role requires deep expertise in SQL, Python or R, and experience with SAS. You will collaborate with data engineers and business stakeholders to deliver high-impact analytics and scalable architectures.

Qualifications

• 10-12 years of experience in data management and analytics with Tableau expertise.
• Proficiency in SQL and programming with Python or R.
• Experience with SAS and data governance practices.

Responsibilities

• Develop advanced Tableau dashboards that translate AI insights into decision-ready visuals.
• Design and implement AI-driven workflows and integrate models into BI reporting.
• Ensure output validation, governance, and security compliance for AI insights.
• Collaborate with data engineers and stakeholders to translate requirements into scalable AI/BI solutions.

Skills

SQL

Python

R

Tableau

AI/ML understanding

Data governance

Mentoring

Tools

SAS

Job description

Job Description

The senior professional responsible for architecting, designing, and leading the development of innovative and scalable automation solutions. The overall objective is to leverage deep technical expertise and leadership skills to drive the execution of key automation initiatives and mentor other team members.

Responsibilities

• Advanced Tableau Visualization: Develop sophisticated, interactive Tableau dashboards that translate AI-generated insights and complex data patterns into clear, decision-ready visuals for stakeholders.
• AI Integration: Design and implement AI-driven workflows that augment data analysis, such as predictive modeling, anomaly detection, or natural language querying, and integrate these into existing enterprise systems.
• Output Validation & Governance: Ensure AI-generated insights are accurate, grounded in trusted business logic, and adhere to data governance and security protocols.
• Cross-Functional Collaboration: Partner with data engineers, business stakeholders, and technical teams to identify business requirements and translate them into scalable AI and BI solutions.

Technical Proficiency

• Data Handling: Expert-level SQL and experience with Python or R for data manipulation.
• BI Tooling: Deep expertise in Tableau (Desktop, Server, and Online), including creating custom calculations, advanced parameters, and optimized data extracts.
• AI/ML Knowledge: Solid understanding of how to integrate Machine Learning models (via APIs, R/Python scripts in Tableau, or external integrations) into business reporting.

Qualifications

• 10-12 years of overall experience with Data management and handling, advanced knowledge for Tableu and automation tools
• SAS, SQL, Tableau
• Understanding of Agentic solution design
• Strong experience in architecting and designing highly scalable, available, and performant technology solutions.
• Deep expertise in Agent training, performance measurement, and feedback processes.
• Proven ability to mentor and lead technical teams.
• Strong exposure to program/project management, Agile methodologies, and planning development timelines.
• In-depth knowledge of compliance, security, and performance management in a production environment.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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