ava Application Support Engineer

Tata Consultancy Services; Bengaluru; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

Tata Consultancy Services in Bengaluru seeks a Java Production Support Engineer with strong expertise in Java, Spring Boot, SQL, Unix/Linux, and AWS Cloud. The candidate will monitor, troubleshoot, and resolve production issues, perform root cause analysis, support application releases, and ensure high availability of mission-critical applications.

The role requires 24x7 support, incident handling, RCA, and collaboration with development, infrastructure, and business teams.

Qualifications

• Minimum 5–10 years of experience in production support.
• Strong Java/J2EE and Spring Boot expertise.
• Proficient in AWS cloud, SQL/PL-SQL, Unix/Linux.

Responsibilities

• Monitor and support production applications 24x7.
• Investigate and resolve P1/P2 incidents within SLA.
• Perform RCA and implement permanent fixes.
• Debug Java/Spring Boot apps and analyze logs.
• Write and optimize SQL/PL-SQL queries.
• Execute Unix/Linux commands and create shell scripts.
• Monitor AWS resources with CloudWatch and tools.
• Support deployments and change management processes.
• Collaborate with Dev, Infra, and business teams.

Skills

Java/J2EE

Spring Boot

Microservices

Production Support

Incident & Problem Management

Root Cause Analysis

Shell Scripting

AWS

Splunk / Dynatrace

ITSM

Agile / DevOps

Job description

Greetings from Tata consultancy Services,

Experiernce: 6 to 10 Years

Mode of Work : Work from Office

Mode of Interview: Virtual

JD :

Experience: 5–10 Years (can be adjusted) Location: Bengaluru

Key Skills

• Java/J2EE
• Spring Boot
• Microservices
• Production Support (L2/L3)
• Incident & Problem Management
• Root Cause Analysis (RCA)
• Shell Scripting
• AWS (EC2, S3, RDS, CloudWatch, Lambda)
• Splunk / Dynatrace
• ITSM (Incident, Change, Problem Management)
• Agile / DevOps

Role Summary

We are seeking a skilled Java Production Support Engineer with strong expertise in Java, Spring Boot, SQL, Unix/Linux, and AWS Cloud. The candidate will be responsible for monitoring, troubleshooting, and resolving production issues, performing root cause analysis, supporting application releases, and ensuring high availability of mission-critical applications.

Key Responsibilities

• Monitor and support production applications in a 24x7 environment.
• Investigate and resolve P1/P2 incidents within SLA timelines.
• Perform Root Cause Analysis (RCA) and implement permanent fixes.
• Debug Java/Spring Boot applications and analyze application logs.
• Write and optimize SQL/PL-SQL queries and stored procedures.
• Execute Unix/Linux commands and develop shell scripts for automation.
• Monitor AWS resources using CloudWatch and other monitoring tools.
• Support deployments, release activities, and change management processes.
• Collaborate with development, infrastructure, and business teams.
• Maintain operational documentation and support knowledge repositories.