Automated Operations Engineer PS core

Ericsson; Dadri; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Ericsson in Noida, Uttar Pradesh, is seeking an Automated Operations Engineer for PS Core to monitor network and service health 24/7. You will detect faults, manage incidents, and ensure SLA compliance while coordinating with field teams and vendors.

The role requires a engineering/IT/CS degree, familiarity with telecom networks and core technologies, experience with monitoring and ticketing tools, and basic Linux/Unix knowledge. Join a diverse team delivering cutting-edge connectivity.

Qualifications

• Bachelor’s degree in Engineering / IT / Computer Science.
• Knowledge of telecom networks (2G/3G/4G/5G preferred).
• Familiarity with RAN, RNC, BSC, SNMP, GTP, SIP, GPRS, SGSN, GGSN, Packet Core.
• Experience with monitoring tools and ticketing platforms.

Responsibilities

• Monitor network, servers, and applications using NMS/EMS tools.
• Proactively identify, analyze, and resolve network alarms and incidents.
• Perform L1/L2 troubleshooting for network, transmission, and service issues.
• Raise, update, and manage trouble tickets with internal teams and vendors.
• Escalate incidents as per defined escalation matrix.
• Coordinate with field teams, OEMs, and service providers.
• Track SLA/KPI compliance and ensure timely resolution.
• Perform routine health checks and preventive maintenance.
• Prepare incident reports, RCA inputs, and shift handover notes.
• Support change activities and maintenance windows.

Skills

Network monitoring

Incident management

Troubleshooting

SLA/KPI tracking

Education

Bachelor’s degree in Engineering / IT / Computer Science

Tools

SolarWinds

Zabbix

Netcool

Nagios

ServiceNow

Remedy

JIRA

Linux/Unix basics

Job description

Join our TeamAbout this opportunity :The Automated Operations Engineer PS Core is responsible for 24×7 monitoring, fault detection, incident management, and service assurance of network infrastructure to ensure high availability and performance as per defined SLAs.What you will do:• Monitor network, servers, and applications using NMS/EMS tools• Proactively identify, analyze, and resolve network alarms and incidents• Perform L1/L2 troubleshooting for network, transmission, and service issues• Raise, update, and manage trouble tickets with internal teams and vendors• Escalate incidents as per defined escalation matrix• Coordinate with field teams, OEMs, and service providers• Track SLA/KPI compliance and ensure timely resolution• Perform routine health checks and preventive maintenance• Prepare incident reports, RCA inputs, and shift handover notes• Support change activities and maintenance windowsThe skills you bring:• Bachelor’s degree in Engineering / IT / Computer Science• Knowledge of telecom networks (2G/3G/4G/5G preferred)• Familiarity with RAN, RNC, BSC, SNMP, GTP, SIP, GPRS, SGSN, GGSN, Packet Core• Monitoring tools (SolarWinds, Zabbix, Netcool, Nagios)• Ticketing tools (ServiceNow, Remedy, JIRA)• Basic Linux/Unix knowledgeWhy join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and city: India (IN) || NoidaReq ID: 793535