Atlassian Administrator / Jira Confluence Admin (System & Support)

Consult Asia; Hyderabad; On-site; INR 500,000 - 700,000; Full time

Job summary

Consult Asia in Hyderabad, India, is seeking an experienced Atlassian Admin to manage Jira and Confluence, customize workflows, and handle user access across enterprise tools.

You will script automation, optimize performance, resolve service portal tickets, and train users, providing reliable system support and ensuring smooth operation of JSM and related apps.

Candidates should have strong Jira/Confluence skills, exposure to JSM, scripting knowledge, and database understanding.

Qualifications

• Experienced Atlassian Admin with strong Jira/Confluence skills and enterprise tool management.
• Proficient in workflow customization and JSM exposure.
• Scripting knowledge and database understanding to support users and automate tasks.

Responsibilities

• Administer Jira & Confluence setup and maintenance, including workflows and plugins.
• Manage user access and permissions across the enterprise tools environment.
• Resolve service portal tickets, provide system support, and perform scripting/automation to optimize performance.
• Train users and ensure smooth operation of Atlassian tools.

Skills

Atlassian Admin

Jira

Confluence

Workflow customization

Scripting

Database knowledge

User support

Enterprise tools

Tools

Jira

Confluence

JSM (Jira Service Management)

Scripting (Groovy/JS)

Database knowledge

Job description

Administer Jira & Confluence, manage workflows/plugins, handle user access, resolve service portal tickets, provide system support, perform scripting/automation, optimize performance, and train users.

Required Candidate profile

Experienced Atlassian Admin with strong Jira/Confluence skills, workflow customization, JSM exposure, scripting knowledge, database understanding, ability to support users and manage enterprise tools.