Atlassian Administrator / Jira Confluence Admin (System & Support)

Consult Asia; Coimbatore District; On-site; INR 600,000 - 800,000; Full time

Job summary

Consult Asia is seeking an experienced Atlassian Administrator in India to manage Jira and Confluence, customize workflows, and handle user access. The role includes scripting/automation, ticket resolution, and user training to ensure smooth operation of enterprise tools.

Ideal candidates will have Jira/Confluence expertise, JSM exposure, and database knowledge, with a focus on performance optimization and user support across the organization.

Qualifications

• Atlassian Admin with Jira/Confluence skills.
• Experience in workflow customization.
• Exposure to Jira Service Management (JSM) is preferred.
• Knowledge of scripting is advantageous.
• Understanding of databases helpful.
• Ability to support users and manage enterprise tools.

Responsibilities

• Administer Jira and Confluence instances.
• Manage workflows and plugins.
• Handle user access and permissions.
• Resolve service portal tickets.
• Provide system support and troubleshooting.
• Perform scripting/automation tasks.
• Optimize performance of Atlassian tools.
• Train users on tools and processes.

Skills

Jira Admin

Confluence Admin

Workflow customization

JSM exposure

Scripting knowledge

Database understanding

User support

Enterprise tools

Tools

Jira

Confluence

Jira Service Management (JSM)

Job description

Administer Jira & Confluence, manage workflows/plugins, handle user access, resolve service portal tickets, provide system support, perform scripting/automation, optimize performance, and train users.

Required Candidate profile

Experienced Atlassian Admin with strong Jira/Confluence skills, workflow customization, JSM exposure, scripting knowledge, database understanding, ability to support users and manage enterprise tools.