Atlassian Administrator / Jira Confluence Admin (System & Support)

Consult Asia; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Consult Asia in India is seeking an experienced Atlassian Administrator to optimize Jira and Confluence environments. The role focuses on workflow customization, scripting/automation, and managing enterprise tools across teams.

You will support users, handle access, resolve service portal tickets, and train staff to maximize tool adoption and performance. Strong understanding of databases and plugins will support effective administration and decision-making.

Qualifications

• Experienced Atlassian Admin with strong Jira/Confluence skills.
• Proficient in workflow customization and plugin management.
• Familiar with Jira Service Management and scripting basics.
• Understanding of databases and enterprise tool administration.

Responsibilities

• Administer Jira and Confluence instances and optimize performance.
• Manage workflows and plugins to meet business needs.
• Handle user access, permissions, and security configurations.
• Resolve service portal tickets and provide system support.
• Perform scripting/automation to streamline processes.
• Train users and promote best practices across teams.

Skills

Atlassian Admin

Jira Administration

Confluence Administration

Workflow customization

Scripting knowledge

Database understanding

User support

JSM exposure

Tools

Jira

Confluence

Plugins/workflows

Service Desk (JSM)

Job description

Administer Jira & Confluence, manage workflows/plugins, handle user access, resolve service portal tickets, provide system support, perform scripting/automation, optimize performance, and train users.

Required Candidate profile

Experienced Atlassian Admin with strong Jira/Confluence skills, workflow customization, JSM exposure, scripting knowledge, database understanding, ability to support users and manage enterprise tools.