Atlassian Administrator

Airtel Africa; Gurugram District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Airtel Africa is seeking a highly skilled Atlassian Administrator with 6+ years of experience to manage and optimize our Atlassian ecosystem across Data Center and Cloud environments.

You will administer Jira Software, Jira Service Management, Confluence, Bitbucket, and Rovo, implementing workflows, governance, and integrations to drive collaboration, automation, and DevOps excellence.

Qualifications

• 6+ years of Atlassian administration experience.
• Hands-on with Jira Software, Jira Service Management, Confluence, Bitbucket, and Rovo.

Responsibilities

• Administer and support Jira Software, Jira Service Management, Confluence, Bitbucket, and Rovo in Data Center and Cloud environments.
• Configure and maintain projects, workflows, issue types, screens, permission schemes, and notifications.
• Manage Confluence spaces, templates, knowledge repositories, and content governance.
• Administer Bitbucket repositories, branching strategies, access controls, and Git integrations.
• Implement and support integrations across Atlassian tools and third-party applications.
• Perform platform monitoring, health checks, upgrades, patching, backups, and performance tuning.
• Troubleshoot platform issues, conduct RCA, and coordinate with vendors for resolution.
• Drive automation initiatives to improve efficiency and developer productivity.
• Support SSO, LDAP/AD integration, security configurations, and compliance requirements.
• Contribute to CI/CD integration and DevOps initiatives using Jenkins.
• Maintain platform documentation, runbooks, and governance standards.

Skills

Atlassian administration

Jira

Confluence

Bitbucket

Rovo

SSO/LDAP

CI/CD/DevOps

Troubleshooting

Tools

Data Center

Cloud environments

Job description

About the Role

Airtel Africa is looking for a highly skilled Atlassian Administrator with 6+ years of experience to manage and optimize our Atlassian ecosystem. This role offers an opportunity to work with enterprise-scale Jira, Confluence, Bitbucket, and Rovo platforms, driving collaboration, automation, governance, and operational excellence across the organization.

Key Responsibilities

• Administer and support Jira Software, Jira Service Management (JSM), Confluence, Bitbucket, and Rovo in Data Center and Cloud environments.
• Configure and maintain projects, workflows, issue types, screens, permission schemes, and notifications.
• Manage Confluence spaces, templates, knowledge repositories, and content governance.
• Administer Bitbucket repositories, branching strategies, access controls, and Git integrations.
• Implement and support integrations across Atlassian tools and third-party applications.
• Perform platform monitoring, health checks, upgrades, patching, backups, and performance tuning.
• Troubleshoot platform issues, conduct root cause analysis (RCA), and coordinate with vendors for resolution.
• Drive automation initiatives to improve operational efficiency and developer productivity.
• Support SSO, LDAP/Active Directory integration, security configurations, and compliance requirements.
• Contribute to CI/CD integration and DevOps initiatives using tools such as Jenkins.
• Maintain platform documentation, operational runbooks, and governance standards.

Required Skills & Experience

• 6+ years of experience in Atlassian administration.
• Hands-on expertise with Jira, Jira Service Management, Confluence, Bitbucket, and Rovo.
• Experience with Atlassian Data Center and/or Cloud environments.
• Strong understanding of Git, repository management, and access controls.
• Knowledge of automation, scripting, and Atlassian integrations.
• Experience with SSO, LDAP/AD, security, and identity management.
• Familiarity with CI/CD pipelines and DevOps practices.
• Strong analytical, troubleshooting, and communication skills.