Astrologers Support Executive

Lifebynery Consultancy Private Limited; India; On-site; INR 250,000 - 420,000; Full time

Job summary

Lifebynery Consultancy Private Limited (AstroPrrofound) is seeking an Astrologer Support Executive to manage customer leads, coordinate astrologers, and support onboarding efforts. You will engage with customers in Hindi and English, explain services, and help users download and use the AstroPrrofound app.

The role focuses on efficient lead handling, CRM updates, and smooth coordination with astrologers and internal teams to ensure seamless consultations.

Qualifications

• Graduate in any discipline.
• Good communication skills in Hindi and English.
• Basic knowledge of MS Excel, Google Sheets and CRM systems.
• Strong coordination, customer handling and follow-up skills.
• Previous experience in customer support or lead management is preferred.

Responsibilities

• Manage and follow up on customer leads received through JustDial and other sources.
• Explain company services and guide customers in downloading and using the AstroPrrofound app.
• Assist customers in connecting with suitable astrologers based on their requirements.
• Maintain accurate lead records, follow-up details, and CRM updates.
• Maintain an updated database of astrologers, including specializations and availability.
• Assist in astrologer screening, interview coordination, and onboarding processes.
• Coordinate with internal teams and provide regular updates on assigned activities.

Skills

Communication

Coordination

Lead management

Follow-up

Customer handling

Education

Graduate in any discipline

Tools

MS Excel

Google Sheets

CRM systems

Job description

Company: Lifebynery Consultancy Private Limited (AstroPrrofound)

Employment Type: Full-Time

Experience: 1- 3 Years

About the Company

AstroPrrofound is a growing astrology platform dedicated to providing authentic and personalized astrological guidance. We connect individuals with experienced astrologers, helping them gain clarity and make informed decisions through trusted consultations.

Role Overview

We are looking for an enthusiastic and proactive Astrologer Support Executive to manage customer leads, assist with astrologer coordination, and support recruitment and onboarding activities.

Key Responsibilities

• Manage and follow up on customer leads received through JustDial and other sources.
• Understand customer requirements, explain the company's services, and guide customers in downloading and using the AstroPrrofound app.
• Assist customers in connecting with suitable astrologers based on their requirements.
• Maintain accurate lead records, follow-up details, and updates in the CRM system.
• Maintain an updated database of astrologers, including their specializations and availability.
• Assist in astrologer screening, interview coordination, and onboarding processes.
• Coordinate with internal teams and provide regular updates on assigned activities.

Qualifications & Skills

• Graduate in any discipline.
• Good communication skills in Hindi and English.
• Basic knowledge of MS Excel, Google Sheets, and CRM systems.
• Strong coordination, customer handling, and follow-up skills.
• Previous experience in customer support or lead management is preferred.