Associate Vice President (AVP) – BPO Presales & Solutions

Wipro; Delhi; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Wipro is seeking an experienced leader to drive solutioning, presales, and large deal pursuits across BPS/BPO. The role focuses on designing differentiated, transformation-led solutions for global clients while partnering with Sales, Delivery, Transition, Digital, Finance, and Operations teams.

This role shapes and wins outsourcing opportunities by crafting business solutions, operating models, roadmaps, and value propositions, embedding GenAI, AI, automation, analytics, and digital

Qualifications

• 18+ years total experience in BPO/BPS/Presales and large deal pursuits.
• 8–10 years in BPO Presales, Solutioning, Deal Consulting, or Bid management.
• Proven ability to design and win complex BPO/BPM outsourcing engagements.

Responsibilities

• Lead end-to-end solution architecture for large BPO/BPS opportunities.
• Drive RFI/RFP/RFQ, proactive proposals, and deal shaping.
• Design operating models covering people, process, tech, governance and transition.
• Create value propositions, transformation roadmaps, pricing strategies, and business cases.
• Conduct client workshops, solution presentations, and due diligence sessions.
• Coordinate with Sales and Account teams to qualify opportunities and improve win rates.
• Oversee cross-functional teams across Operations, Transition, Delivery, Technology, HR, Finance, Pricing, Legal and Risk.
• Embed AI/GenAI, Automation, Analytics, and Digital Transformation in client solutions.

Skills

BPO Presales

Solutioning

Deal Management

Stakeholder Management

Strategic Thinking

Executive Engagement

Education

Bachelor's Degree

Job description

Band: D1

Location: Anywhere in India

Function: Business Process Services (BPS) / BPO Presales & Solutioning

Employment Type: Full-Time

Work Mode: Work from Office

Note: Only candidates with hands-on experience in BPO/BPM/BPS Presales and Solutioning will be considered. Candidates from IT Presales, ERP Presales, or Technology Solutioning backgrounds without BPO Presales experience will not qualify.

Role Purpose:

We are looking for an experienced and strategic leader to drive solutioning, presales, and large deal pursuits across Business Process Services (BPS/BPO). The individual will be responsible for designing differentiated, commercially viable, and transformation-led solutions for global clients while partnering closely with Sales, Delivery, Transition, Digital, Finance, and Operations teams.

This role will play a critical part in shaping and winning large outsourcing opportunities by creating compelling business solutions, operating models, transformation roadmaps, and value propositions.

Key Responsibilities:

• Lead end-to-end solution architecture for large and complex BPO/BPS opportunities.
• Drive RFI, RFP, RFQ, proactive proposals, and deal shaping initiatives.
• Design target operating models covering people, process, technology, governance, and transition approaches.
• Create compelling value propositions, transformation roadmaps, pricing strategies, and business cases.
• Conduct client workshops, solution presentations, due diligence sessions, and solution defense meetings.
• Partner with Sales and Account teams to qualify opportunities and improve win rates.
• Coordinate cross-functional teams across Operations, Transition, Delivery, Technology, HR, Finance, Pricing, Legal, and Risk.
• Support commercial discussions, solution validation, and proposal governance.
• Own proposal quality, submission timelines, and stakeholder alignment.
• Embed AI, GenAI, Automation, Analytics, and Digital Transformation strategies into client solutions.
• Develop innovative service delivery models focused on productivity, customer experience, and cost optimization.
• Build reusable assets, accelerators, frameworks, and industry-leading solution components.

Practice Growth

• Support pipeline generation and revenue growth initiatives.
• Identify market trends, competitor positioning, and emerging opportunities.
• Collaborate with leadership teams to create industry-specific and horizontal offerings.
• Represent the organization in client engagements, industry events, and thought leadership forums.

Required Experience

• 18+ years of total experience.
• Minimum 8-10 years in BPO/BPS Presales, Solutioning, Deal Consulting, Bid Management, or Large Deal Pursuit roles.
• Proven experience in designing and winning complex BPO/BPM outsourcing engagements.
• Strong knowledge of global delivery models, transition planning, workforce sizing, pricing, and commercial constructs.
• Experience working with multi-functional teams during pursuit and transformation programs.

Educational Qualification

• Bachelor's Degree (Mandatory)

Candidate Profile

• Strong track record in BPO/BPM industry.
• Ability to engage with CXO-level stakeholders.
• Strategic thinker with strong business acumen.
• Excellent storytelling, presentation, and consulting skills.
• Experience across any domain is acceptable; however, BPO Presales & Solutioning experience is mandatory.

Mandatory Screening Criteria

Solutioning and Large Deal Pursuit Experience

IT Services Presales only

Technology Solution Architects without BPO solutioning experience

Pure Operations leaders without Presales experience