CMT Solution Leader - GO/JC/4563/2026

Golden Opportunities; Maharashtra; On-site; INR 3,500,000 - 8,000,000; Full time

Job summary

Golden Opportunities seeks a dynamic CMT Solutions Leader to drive growth across PAN INDIA from a WFO setting. Lead cross-functional teams, craft strategic solutions for large RFPs, and collaborate with senior leaders to close high-impact deals. Requires 15+ years in BPO, strong financial modelling, and experience with AI tools.

Bachelor’s degree is mandatory; MBA preferred. Excellent communication and presentation skills are essential for engaging diverse stakeholders and managing

Qualifications

• 15+ years in the BPO industry.
• Minimum 5 years in managing BPO operations.
• Minimum 3+ years in business development, solutions or sales support.
• 2–3+ years leading solutions for medium to large RFPs.
• Experience in negotiating contracts and vendor relationships.
• Experience in financial modelling.
• Experience with AIML and Generative AI solutions preferred.
• Bachelor’s degree mandatory; MBA preferred.

Responsibilities

• Proactive sales pursuits in strategic growth areas.
• Reactive pursuits leading solution development.
• RFP responses and pricing.
• Play a key role in solutioning and business growth.
• Collaborate with leaders across the technology industry.

Skills

Creative thinking

People management

Cross-functional collaboration

Written and verbal communication

Presentation skills

Senior leadership communication

Multitasking

Time management

MS Excel and financial modelling

Ownership and hands-on

High-pressure environment handling

Lead large teams across locations

Education

Bachelor’s degree

MBA preferred

Tools

MS Excel

PowerPoint

Job description

Job Title

CMT Solutions Leader

Job Location

PAN INDIA

Work Model

WFO

Candidate Location

Anywhere

Candidate Expectations

Minimum 15+ Years in the BPO industry with experience in Sales and Business Development.

Minimum 5 Years’ Experience In Managing BPO Operations Preferred.

Minimum 3+ years of experience in Business Development, Solutions or Sales support role.

Must have minimum 2–3+ years of experience in leading solutions for medium to large RFP’s.

Has experience managing P&L or has experience with financial modeling.

Experience in business analytics, understanding operational SLAs and key metrics.

Experience in working with AIML and Generative AI solutions preferred.

Experience in negotiating contracts and managing vendor relationships.

Skills – Mandatory

Ability to think creatively and out of the box.

Strong people and relationship management skills.

Ability to collaborate and work across cross functional teams.

Excellent communication skills – Written and Oral.

Presentation skills – Oral and PowerPoint pitch presentations.

Ability to effectively communicate with senior leadership and stakeholders.

Ability to multitask and work in a fast-paced environment.

Time management is a critical skill and ability to manage multiple deals concurrently.

Strong MS Excel skills and financial modelling skills are integral to the job.

Takes ownership, is hands on and has a roll up the sleeves attitude.

Ability to work in a high pressure fast paced environment.

Proven ability to manage large, diverse teams across multiple locations.

Minimum 15+ Years in the BPO industry.

Experience working with Digital Native organizations within Technology, Hi-Tech, Internet, or Software domains preferred.

Education and Certification

Bachelor’s degree mandatory.

MBA preferred.

JD

Seeking dynamic and creative thought leaders to help develop powerful solutions that solve business problems and drive growth.

The Business Solutions Leader will work closely with market leaders on new business opportunities, including:

• Proactive sales pursuits in strategic growth areas.
• Reactive pursuits leading solution development.
• RFP responses.
• Pricing.

The Business Solutions Leader will play a key role in solutioning and business growth, working closely with leaders across the technology industry.

The Candidate Should Demonstrate The Ability To:

• Think creatively and out of the box.
• Build and manage strong people and relationships.
• Collaborate and work across cross functional teams.
• Communicate effectively through excellent written and oral communication.
• Deliver oral and PowerPoint pitch presentations.
• Effectively communicate with senior leadership and stakeholders.
• Multitask and work in a fast-paced environment.
• Manage time effectively and manage multiple deals concurrently.
• Demonstrate strong MS Excel and financial modelling skills.
• Take ownership, remain hands on and demonstrate a roll up the sleeves attitude.
• Work effectively in a high pressure fast paced environment.
• Manage large, diverse teams across multiple locations.

Other Specific Remarks

Additional Requirements:

• Experience working with Digital Native organizations within Technology, Hi-Tech, Internet, or Software domains preferred.
• Experience in working with AI/ML and Generative AI solutions preferred.
• Minimum 5 Years’ Experience In Managing BPO Operations Preferred.
• MBA preferred.
• Ability to manage multiple deals concurrently.
• Ability to work in a high pressure fast paced environment.
• Proven ability to manage large, diverse teams across multiple locations.