Associate Systems Developer - Automation Support

Thermo Fisher Scientific India Pvt Ltd; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Thermo Fisher Scientific India Pvt Ltd is seeking an Associate Systems Developer to support day-to-day automation operations built on Microsoft Power Platform and RPA. The role emphasizes first-level troubleshooting, incident logging, and small-scale enhancements under senior guidance.

Candidate should have 1–2 years of experience in RPA/automation development and a working knowledge of Power Automate, Power Apps, SharePoint and SQL.

Qualifications

• 1-2 years of relevant experience in RPA, automation development, application support or software development.
• Working knowledge of Microsoft Power Automate and exposure to Power Apps, SharePoint, Dataverse and SQL.
• Basic understanding of REST APIs, system integrations, programming/scripting and relational databases.
• Ability to interpret logs and troubleshoot routine automation failures using structured procedures.
• Strong analytical, problem-solving, documentation and communication skills.
• Exposure to ServiceNow or another incident/change management platform is desirable.

Responsibilities

• Monitor scheduled automation jobs and identify failed, terminated or incomplete executions.
• Perform initial troubleshooting using execution logs, error messages, alerts and approved support procedures.
• Restart, reprocess or recover automation jobs by following documented Runbooks and validate successful completion.
• Create, update and track incidents/service requests with clear evidence; elevate issues requiring deeper technical investigation to L2 support.
• Execute regression testing for application patches, upgrades, migrations and configuration changes; prepare test data and capture evidence.
• Support BAT/UAT, production deployments, hyper-care and post-deployment validation for new or changed automations.
• Maintain PDDs, SDDs, Runbooks, known-error records and troubleshooting documentation.
• Perform routine maintenance, minor configuration changes and low-complexity automation enhancements.
• Develop or modify basic Power Automate workflows and Power Apps components; work with SharePoint, Dataverse and SQL as required.
• Use existing APIs/connectors according to solution specifications and support basic Power Automate Desktop or Blue Prism activities where applicable.
• Identify recurring failures and improvement opportunities and work with L2 developers to improve automation stability.
• Participate in scheduled support rotations and communicate clearly with business, application and technical teams during incidents.]

Skills

RPA

Automation development

Power Automate

Problem-solving

Communication

Education

Bachelor's degree in Computer Science/Information Technology/Engineering

Tools

Power Apps

SharePoint

Dataverse

SQL

REST APIs

Blue Prism

Job description

Associate Systems Developer

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Proposed role profile - Automation Support Associate Systems Developer Automation Support Experience 1-2 years Primary Focus L1 / L1.5 automation operations, testing and minor enhancements

About the Role

The Associate Systems Developer supports the day-to-day operation, monitoring, testing and maintenance of business automation solutions built primarily on Microsoft Power Platform and RPA technologies. The role focuses on first-level troubleshooting, documented recovery procedures, testing and production support, while providing opportunities to contribute to low-complexity enhancements under the guidance of experienced developers.

Key Responsibilities

• Monitor scheduled automation jobs and identify failed, terminated or incomplete executions.
• Perform initial troubleshooting using execution logs, error messages, alerts and approved support procedures.
• Restart, reprocess or recover automation jobs by following documented Runbooks and validate successful completion.
• Create, update and track incidents/service requests with clear evidence; elevate issues requiring deeper technical investigation to L2 support.
• Execute regression testing for application patches, upgrades, migrations and configuration changes; prepare test data and capture evidence.
• Support BAT/UAT, production deployments, hyper-care and post-deployment validation for new or changed automations.
• Maintain PDDs, SDDs, Runbooks, known-error records and troubleshooting documentation.
• Perform routine maintenance, minor configuration changes and low-complexity automation enhancements.
• Develop or modify basic Power Automate workflows and Power Apps components; work with SharePoint, Dataverse and SQL as required.
• Use existing APIs/connectors according to solution specifications and support basic Power Automate Desktop or Blue Prism activities where applicable.
• Identify recurring failures and improvement opportunities and work with L2 developers to improve automation stability.
• Participate in scheduled support rotations and communicate clearly with business, application and technical teams during incidents.

Required Skills

• 1-2 years of relevant experience in RPA, automation development, application support or software development.
• Working knowledge of Microsoft Power Automate and exposure to Power Apps, SharePoint, Dataverse and SQL.
• Basic understanding of REST APIs, system integrations, programming/scripting and relational databases.
• Ability to interpret logs and troubleshoot routine automation failures using structured procedures.
• Strong analytical, problem-solving, documentation and communication skills.
• Ability to manage multiple priorities, follow defined procedures and work independently on routine issues.
• Exposure to ServiceNow or another incident/change management platform is desirable.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or an equivalent combination of education and relevant experience.

Role Outcome

Reliably operate and support the automation estate at L1/L1.5, resolving routine issues without unnecessary developer intervention and building the technical capability to progress into L2 engineering.

Experience Level

Mid Level