Associate System Administrator

Datavail Infotech; Mumbai; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

Datavail Infotech in Mumbai seeks a Senior System Administrator with 6–10 years in end-user IT support. You will manage complex Windows servers, AD, Exchange, Citrix, and virtualization, while coordinating cloud workloads on AWS/Azure. The role requires 24/7 on‑call readiness and strong ITIL process adherence.

In this position you will implement backups, monitor storage and networks, and participate in project rollouts, ensuring high availability and secure, scalable IT infrastructure.

Qualifications

• At least 6–10 years in end-user IT support with AD, Exchange, server duties.
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Responsibilities

• Setup, configure and troubleshoot complex Windows environments including clustering and HA.
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• Support cloud infra on AWS/Azure, and manage backups and restore tools.
• Handle IT project rollout in the server domain.
• Configure and manage Hyper-V and antivirus.
• Manage O365 configuration and VPNs.
• Monitor logs, troubleshoot AD replication, and server performance.

Skills

Windows

Active Directory

Exchange

Networking

AWS

Hyper-V

Citrix

Linux

ITIL

Ansible

Terraform

Nutanix

WAN/LAN Troubleshooting

Education

Bachelor's degree (Technical)

Tools

WSUS

Azure

VMware

Print/Storage management tools

Job description

Position: System Administrator
Location: Mumbai
Education: Bachelor's degree (Technical)
Experience: At least 6 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge.

Skills:

• In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery.
• Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise).
• Troubleshooting complex issues
• Hands-on experience on configuration management like Ansible, terraform.
• Ability to install and manage multiple application environments.
• In-depth knowledge of Server hardware, Lenovo Laptops hardware
• In-depth networking background
• VPN Endpoint troubleshooting.
• 24/7 Support.

As Required Including But Not Limited To:

• Hardware and infrastructure
• Third party application support
  

Job Functions:

• Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).
• Support cloud infrastructure on AWS/ azure platform.
• Hands on experience on Backup and restore technology.
• Handle IT project role out in Server domain.
• Configuring and maintaining Hyper V
• Configuring and managing Antivirus.
• O365 configuration and management.
• VPN configuration and management
• Monitoring and configuring logging of devices, endpoints,
• Troubleshooting knowledge of windows and hyper V cluster
• Managing load balancing devices.
• Configuring and managing Storages as SAN, NAS.
• Troubleshooting issues on replication at windows and storage level.
• Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors
• Performance monitoring of servers (Disk space, usage, CPU & Memory usages).
• Blue dump analysis
• Troubleshooting port communication/ depletion issues.
• Configuring Print Servers
• Patching Servers using WSUS /tools
• New server VM builds & in place OS upgrades
• File & Print server's migration
• Maintaining Auditing and logging of servers and endpoints.
• Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers
• configuration management using Ansible, terraform.
• Troubleshooting AD replication issues.
• ManagingAD,GPO,DNS & DHCP
• Managing Hyper-V environment.
• Worked on performance Servers
• Server Management using ILO
• Supporting On-call support for high priority issues
• Following ITIL Processes (Change Management, Incident Management & Problem Management etc.)
• Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required.
• Willing to work extended hours for supporting projects and troubleshooting issues.