Associate Specialist, Mid Office Operations

IN_CSS Randstad Global Capability Center Private Limited; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Randstad Global Capability Center Private Limited in Hyderabad is seeking an HR operations professional to support end-to-end employee lifecycle processes, including onboarding, contracts, and file management, ensuring accuracy and timely delivery.

You will respond to HR policy inquiries, assist in benefits and payroll changes, and help ensure compliance with local labour laws, while guiding junior teammates and improving processes.

Qualifications

• Issuance of HR documents (employment contracts, addendums, certificates).
• Supports HR life cycle processes: pre-hire, onboarding, movement, offboarding, file management.
• Provides clerical, statistical, and administrative support (data statistics, archiving).
• Responds to HR enquiries about policies and procedures.
• Supports disciplinary processes in line with policies and laws.
• Ensures compliance with HR policies and local labour regulations.
• Assists with employee benefits programs and payroll changes.
• May coordinate work and provide guidance to junior team members.
• Looks for process improvements to boost team efficiency.

Responsibilities

• Issuance of HR documents and contracts.
• Participates in HR operational processes across the employee life cycle including pre-hire, onboarding, movement, offboarding, personnel file management.
• Provides clerical, statistical, and administrative support to HR (e.g., data statistics, documents archiving).
• Responds to HR inquiries from employees, including questions about HR policies, procedures.
• Supports straightforward employee disciplinary processes in accordance with policies and legal requirements.
• Supports compliance with HR policies and straightforward procedures, as well as local labour laws and regulations.

Job description

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Grade Descriptor

• Ensures issuance of HR related documents (e.g., employment contracts, addendums, certificates)
• Participates in HR operational processes across the employee life cycle including pre-hire, onboarding, movement, offboarding, personnel file management
• Provides clerical, statistical, and administrative support to HR (e.g., data statistics, documents archiving)
• Responds to the full range of HR-related enquiries from employees, including questions about HR policies, procedures
• Supports straightforward employee disciplinary processes in accordance with policies and legal requirements
• Supports compliance with HR policies and straightforward procedures, as well as local labour laws and regulations
• Assists in managing straightforward employee benefits programs, including health, dental, and other insurance, and retirement plans as well as with general payroll administrative tasks, including processing payroll changes in the payroll system
• Requires in-depth knowledge in specialized disciplines / job functions
• Applies extensive skills and expertise in a range of complex concepts, processes, procedures and systems
• May coordinate work, providing guidance and/or training to more junior team members
• Works autonomously based on existing practices, precedents or procedures; may provide input for improvements
• Impacts own team and other teams whose work activities are closely related; develops improvements to existing processes and procedures to improve the efficiency of the team

Is this the job for you?

In the accelerating world of work, we offer unparalleled opportunities. Staffing, recruitment, selection, business development, HR, IT, marketing & communications, legal or finance - wherever your talent takes you, you'll find the perfect match in a job at Randstad. To know. To serve. To trust. Striving for perfection. Simultaneous promotion of all interests. Our core values, established in the company's early days, guide our behavior and represent the foundation of our culture. At Randstad, we aim to provide our employees with meaningful rewards and fair remuneration in order to strengthen their ties with the company, while encouraging outperformance. Remuneration is based on real outcomes also taking external market developments into account. We also encourage our employees to participate in Randstad's success via our employee Share Purchase Plan. Randstad is a champion of equity around the world. We believe this helps us build a more agile, productive, and innovative workforce that reflects our talent and client base, and the society in which we work. We believe in our employees and their ability to become leaders. We provide ample opportunities for employees to further develop their leadership skills, to acquire and build a global mindset, and to effectively manage and leverage cultural differences.