Associate Program Manager – OTA Relationships

eDataBae; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading technology company seeks an Associate Program Manager for OTA Relationships in Gurugram. The role involves managing partner relationships, driving growth through account management, and leading a small team. Candidates should have 1-3 years of experience in similar roles and a bachelor's degree.

Qualifications

• 1-3 years of experience in OTA partnerships, account management, or growth roles.
• Strong problem-solving skills and attention to detail.
• High ownership mindset and execution-driven.

Responsibilities

• Drive structured engagement with OTA partners through business reviews.
• Lead and mentor a small team to execute partner operations.
• Ensure listing hygiene across platforms.

Skills

partnerships

relationship management

operations

analytical tools

growth strategies

team leadership

account management

escalation management

listing management

promotional campaign management

data analysis

communication

Education

Bachelor’s degree from a reputed institution

Tools

Excel

PowerPoint

Job description

Associate Program Manager – OTA Relationships

3 weeks ago Be among the first 25 applicants

This range is provided by eDataBae. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Associate Program Manager – OTA Relationships
Location: Gurgaon
Experience: 1–3 years
Function: Business Strategy / Account Management / Partner Relations

Role Overview

We’re looking for a dynamic Associate Program Manager – OTA Relationships to take end-to-end ownership of OTA partnerships. The ideal candidate will be responsible for managing external partner relationships, driving growth through account management, maintaining listing hygiene, handling escalations, and leading a small execution-focused team. This role is cross-functional and will require collaboration across Business, Product, and Operations.

Key Responsibilities

• Relationship Management: Drive structured engagement with OTA partners through business reviews and strategy syncs.
• Manage data flow and reporting pipelines for OTA integrations.
• Resolve partner queries, address operational issues, and maintain alignment on KPIs.

• Account Management & Growth: Increase OTA wallet share through joint business planning. Analyze performance metrics (e.g., fill rates, revenue share, engagement rates) and implement growth levers.

• Offer & Campaign Management: Collaborate with OTAs on promotional offers to enhance conversion and visibility. Monitor ROI and optimize campaigns using a data-driven approach.

• Hygiene & Listing Management: Ensure listing hygiene across platforms – accurate tags, updated photos, clean descriptions, and pricing consistency. Regularly audit listing status and ensure BP/DP accuracy.

• Escalation Management: Act as the single point of contact for partner and internal escalations. Proactively resolve issues and establish feedback loops for continuous improvement.

• Team Management: Lead and mentor a small team to execute day-to-day partner operations. Set team OKRs, review outputs, and provide strategic direction. Foster a culture of ownership, responsiveness, and customer-first thinking.

Key Skills & Competencies

• Excellent communication and relationship management skills.
• Ability to lead teams and manage stakeholders across verticals.
• Proficient in analytical tools like Excel, PowerPoint.
• Experience with OTA platforms and digital distribution strategies.
• Strong problem-solving skills and attention to detail.
• High ownership mindset and execution-driven.

Preferred Qualifications

• Bachelor’s degree from a reputed institution.
• 1–3 years of experience in OTA partnerships, account management, or growth roles.
• Prior experience leading or mentoring a small team is preferred.

Skills: partnerships, relationship management, operations, OTA, analytical tools, growth strategies, team leadership, account management, escalation management, listing management, promotional campaign management, data analysis, communication

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Project Management and Information Technology
• Industries: Technology, Information and Internet

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