Associate Principal - Architecture

LTM; Chennai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

LTM is seeking a highly experienced Salesforce Agentforce AI Technical Lead in Chennai, Tamil Nadu. The role involves architecting, developing, and optimizing AI agents using Agentforce technology. Key responsibilities include leading the design and development of autonomous AI agents, mentoring junior developers, and collaborating with cross-functional teams to integrate solutions. Candidates should possess core architectural knowledge, problem-solving skills, and practical experience in creating agents end-to-end using Agentforce. This client-facing position requires a strong hands-on approach.

Qualifications

• Core architectural knowledge and hands-on experience with Salesforce Agentforce.
• Strong problem-solving skills and integration knowledge.
• Experience with developing AI agents end-to-end using Agentforce.

Responsibilities

• Lead the design and development of autonomous AI agents on the Salesforce Agentforce platform.
• Provide hands-on technical expertise for optimizing AI agents.
• Collaborate with teams to integrate AI solutions within Salesforce ecosystems.
• Troubleshoot and resolve complex technical challenges related to AI implementations.

Job description

Job Description

Seeking a highly experienced Salesforce Agentforce AI Technical Lead to architect, develop, and optimize autonomous AI agents using Agentforce technology.

Responsibilities

• Lead the design and development of autonomous AI agents built on the Salesforce Agentforce platform.
• Provide hands‑on technical expertise in activating and optimizing AI agents for enhanced performance.
• Collaborate with cross‑functional teams to integrate AI solutions within existing Salesforce ecosystems.
• Utilize deep knowledge of AI architectures and Salesforce technologies to drive innovation and efficiency.
• Troubleshoot and resolve complex technical challenges related to Agentforce AI implementations.
• Stay updated with the latest advancements in AI and Salesforce to continuously improve agent capabilities.

Roles & Responsibilities

1. Serve as the technical lead for Salesforce Agentforce AI projects, ensuring successful delivery and deployment, and architect scalable and maintainable AI solutions tailored to business needs.
2. Develop and maintain codebases with a hands‑on approach including coding, testing, and debugging; mentor and guide junior developers and team members on Agentforce AI best practices.
3. Collaborate with stakeholders to gather requirements and translate them into technical specifications, monitor agent performance, and implement optimizations to maximize autonomous functionality.
4. Document technical designs, processes, and best practices for knowledge sharing.

Mandate

The candidate should have core architectural knowledge, problem‑solving skills, integration knowledge, and have implemented at least one agent end‑to‑end using Agentforce. Theoretical knowledge of Agentforce will not suffice; this is a client‑facing role that requires strong hands‑on experience.