Associate Operations Processor

Randstad; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

Randstad Bangalore is seeking an entry-level Operations Support associate to perform general clerical tasks and support back-office processes. You will receive, log, batch, and distribute work, handle mail, phones, and file documents under supervision.

Ideal candidates have 0–1 year banking/financial services exposure, strong typing skills (98%+), attention to detail, and proficiency with MS Office. You will work night shifts aligned to US operational hours.

Qualifications

• Candidate should have 0–1 year of experience in banking/financial services or related roles.
• Experience with back-office processing and data entry is preferred.
• Strong typing skills with high accuracy (≥98%) and attention to detail.

Responsibilities

• Perform general clerical operations tasks that are routine in nature.
• Receive, log, batch, and distribute work.
• File, photocopy, and answer phones.
• Prepare and distribute incoming and outgoing mail.
• Work under supervision following established procedures.
• Escalate questions to more experienced roles as needed.

Skills

Typing speed 30-35 WPM

Attention to detail

Strong communication

Multi-tasking

Problem solving

Organizational skills

Data entry accuracy 98%

MS Office skills

Education

College graduate in Commerce

University degree in Business/Commerce

Tools

MS Office Suite

Job description

In this role, you will:

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escape questions and issues to more experienced roles
• Work under close supervision following established procedures

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Quality-Oriented. Demonstrates high-level of attention to detail meeting deadlines.
• Working knowledge in quality or with back-office processing experience or its equivalent
• College graduate, preferably in Commerce
• Strong analytical skills with high attention to detail and accuracy
• Good verbal, written, and interpersonal communication skills.
• Basic Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Typing (alphabet and 10 key numerical) data entry experience. Minimum Typing Speed & Accuracy: 30 to 35 (WPM/98%)
• Strong organizational, multi-tasking, and prioritizing skills
• Solid problem-solving skills.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
• University degree in Business, Commerce, or any other discipline
• 0 to 1 year of experience in banking/Financial Services
• Alphanumeric data entry experience
• Excellent typing skills with accuracy of >=98%
• Strong analytical skills with eye to details
• Strong communication skills both written and spoken.
• Flexible with working in US operational hours i.e., India night shift.