Associate - Operations Management

Arthur J. Gallagher & Co. (AJG); Bengaluru; On-site; INR 260,000 - 340,000; Full time

Benefits offered by this job

Competitive pay

Benefits program

Career development opportunities

People-first culture

Global reach and local impact

Job summary

Gallagher in India is seeking an entry-level Associate/Analyst to join the Bengaluru team. You will be trained in insurance concepts and will handle administrative tasks across multiple computer programs while focusing on accuracy and timely delivery.

The role emphasizes problem solving, customer engagement, and collaboration within a supportive, learning-oriented environment. Rotational shifts and a strong emphasis on English communication are part of the role.

Qualifications

• Graduate or Post Graduate in any discipline.
• 0–3 years of work experience.
• Excellent command of English (comprehension and written).
• Basic knowledge in insurance or finance.

Responsibilities

• Conduct the given tasks efficiently.
• Engage with customers effectively to resolve queries.
• Escalate unresolved issues by keeping supervisors in the loop.

Skills

Customer engagement

Team collaboration

Adaptability

Energy and fast learner

English proficiency

Education

Graduate or Post Graduate

Tools

MS Office

Job description

Introduction

Welcome to Gallagher in India - where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it's a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

The Associate/ Analyst is an entry level position with minimum graduation qualification, Should be willing to get trained in Insurance field. They can design solutions to those potential problems. Organizing and executing administrative tasks across multiple computer programs.

How you'll make an impact

Responsibilities:

• Conduct the given tasks efficiently.
• Customer engagement.
• Identify and escape unresolved issues by keeping supervisors in loop.

Competencies

• Candidate should be any Graduate or a Post Graduate (Non-technical)
• Excellent command over English (comprehension and written).
• Good academic record (55% or above).
• Basic knowledge in insurance or finance
• Open to rotational shifts.
• Ability to work in a team and exhibit collaboration.
• Should be able to adapt to organizational changes.
• Proficiency in Microsoft Office (especially Excel, Word).
• The candidate has to be a quick learner, high on energy and must have a flair for customer processes.

About you

Qualifications:

• Any Graduate or Post Graduate
• Minimum work experience should be 0-3 years.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)