Associate - Operations Management

Arthur J. Gallagher & Co. (AJG); Bengaluru; On-site; INR 250,000 - 420,000; Full time

Benefits offered by this job

Competitive compensation

Benefits program

Career development opportunities

People-first culture

Job summary

Gallagher India is seeking an entry-level para-professional to act as the voice of customers, gather feedback, and help translate insights for internal teams.

You will work under close supervision, follow standard procedures, and perform basic routine tasks while learning the products and services Gallagher offers to clients globally.

This role offers the chance to grow through collaboration, learning opportunities, and a supportive, inclusive workplace.

Qualifications

• Entry para-professional with minimal prior experience.
• Follows standard procedures and basic instructions.

Responsibilities

• Assist in gathering and evaluating client feedback for internal stakeholders.
• Support routine tasks under close supervision.

Skills

Customer focus

Problem solving

Written and verbal communication

Education

High School diploma or equivalent

Job description

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Professionals in this group act as voice of the customers in the organization. They gather and evaluate feedback from clients and present the insights findings to the internal stakeholders of the organization. They play a crucial role in creating customer loyatly and retention. Professionals are expected to be well-versed on the technical side of organization’s products/offerings and should be able to share insight and tips on how to use features and troubleshoot. Incumbents at this level are entry para-professional who have little or no prior knowledge/experience. They follow standard procedures and are responsible for perform basic routine based tasks in defined parameters. They follow basic written and oral instructions. They work under close supervision and communicate information that requires little explanation.

About you

Qualifications

• Typically requires a High School education or equivalent with no prior relevant experience.

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)