Associate - Operations

WNS; Bengaluru; On-site; INR 350,000 - 650,000; Full time

Job summary

WNS, part of Capgemini, in Bengaluru, seeks a Graduate Accounts Receivable Associate to support billing operations and maintain control of the invoicing process.

You will perform daily accounting duties, reconcile ledgers, and help ensure accuracy in invoices while coordinating with Customer Service and Collections.

Proficiency in MS Excel and Oracle is preferred, along with strong communication to resolve client questions and complete refunds and AR close.

Qualifications

• Graduate degree required.
• Experience with AR/billing processes preferred.
• Proficiency in Excel and data extraction.

Responsibilities

• Perform daily accounting duties including ledgers and financial reports.
• Compile data in Excel and export reports via Oracle.
• Assist Customer Service and Collections with invoices and related entries.
• Communicate with internal and external clients about AR information.
• Assist in refunds processing and AR close, ensuring invoices are complete.
• Research invoice questions from clients and internal teams.
• Follow code of conduct and security practices; perform other duties as directed.

Skills

Billing and AR

MS Excel

Communication

Data reconciliation

Education

Graduate

Tools

Oracle

Job description

Job Description:

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS' core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

JOB FUNCTION: Under general supervision administers the accounts receivable process, which includes, maintaining policies, systems, methods and procedures for the effective management and control of the billing function. Assists in a variety of billing activities including management of the day to day operations of the billing process, reviewing the billing cycles to ensure accuracy, researching billing issues and preparing reports as needed for management.

JOB RESPONSIBILITIES:

• *1. Performs daily accounting duties such as maintenance and reconciliation of ledgers and preparation of various accounting statements and financial reports.
• *2. Compiles data in Microsoft Excel and utilize Oracle to export data for various reports.
• *3. Assists Customer Service and Collections in providing first time invoices or duplicate invoices, and requires an understanding of the accounting entries behind the invoices.
• *4. Communicates with internal and external clients in order to obtain, exchange or provide necessary information as it regards to accounts receivable.
• *5. Assist in running the refund process and verify that all refunds have been sent to Accounts Payable. Assist in the closing process for accounts receivable and verify that all invoices have been completed.
• *6. Researches invoice questions received from internal and external clients.
• *7. Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices 8. Performs other duties as directed.

Qualifications

Graduate

Requirements: