Assistant Manager - Operations

WNS Global Services Pvt Ltd; Chennai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

WNS Global Services Pvt Ltd in Chennai seeks an Assistant Manager - Operations to manage end-to-end accounts receivable processes and ensure timely invoicing. You will coordinate with sales, customer service and finance teams, monitor collections, apply payments, and support month-end close while upholding accounting standards and company policies.

The role demands mid-level experience and a Bachelor of Commerce degree.

Qualifications

• B.Com degree required.
• Mid-level experience expected.

Responsibilities

• Generate and distribute customer invoices accurately and on time.
• Monitor outstanding receivables and follow up on overdue payments.
• Perform collection activities through calls and emails.
• Apply customer payments and reconcile customer accounts.
• Resolve billing disputes and payment discrepancies.
• Prepare aging reports and collection status updates.
• Coordinate with sales, customer service, and finance teams to resolve issues.
• Maintain accurate AR records and documentation.
• Support month-end and year-end closing activities.
• Ensure compliance with company policies and accounting standards.

Education

B.Com

Job description

Assistant Manager - Operations

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

• Generate and distribute customer invoices accurately and on time.
• Monitor outstanding receivables and follow up on overdue payments.
• Perform collection activities through calls and emails.
• Apply customer payments and reconcile customer accounts.
• Resolve billing disputes and payment discrepancies.
• Prepare aging reports and collection status updates.
• Coordinate with sales, customer service, and finance teams to resolve issues.
• Maintain accurate AR records and documentation.
• Support month-end and year-end closing activities.
• Ensure compliance with company policies and accounting standards.

Qualifications

B.com Experience Level Mid Level