Associate Network Engineer

Infinite; Visakhapatnam; On-site; INR 324,000 - 396,000; Full time

Job summary

Infinite in Vizag is seeking a Network Operations Center (NOC) Operations Engineer to join a 24/7 team. Immediate joining is expected; a 3‑month training period with an 18,000 INR monthly stipend is provided, followed by a post-probation salary of 3.6 LPA. A 2‑year service agreement includes a 2,00,000 exit clause.

Location is Vizag with no relocation requirement stated. The role involves incident management, monitoring, and coordination with onshore teams to ensure SLA adherence and timely

Qualifications

• Bachelor's degree in computer science or E&TC or a related field.
• Ready to work shifts and flexible hours.
• Good written and verbal communication skills.
• Coordinate with Onshore teams.

Responsibilities

• Work in a 24/7 NOC environment and manage incidents.
• Perform first-level troubleshooting for network-related issues.
• Monitor network performance and validate alerts.
• Coordinate with power companies for outages.
• Create, assign, and update incidents using ticketing tools.
• Coordinate with Network Engineers and L2 teams for resolutions.
• Follow up on open incidents and escalations.
• Ensure SOPs and MoPs are followed for NOC operations.
• Communicate efficiently with stakeholders.

Education

Bachelor's degree in Computer Science or Electronics and Telecommunication Engineering, or a related field

Job description

Role & responsibilities

Job Details:-

• Location: Vizag
• Salary: 3.6LPA( Post Probation Period )
• Joining Time: Immediate
• Training Duration: 3 Months
• Stipend during Training: 18,000 per month
• Service Agreement: 2 Years, 2,00,000 exit clause
• Residency Criteria: Candidates must be from Noida or nearby areas
• Shift:- 24/7 Rotational Shifts( Night Shift)

Key Responsibilities:

• Ready to work in 24*7 Work environment, manage NoC operations and incidents.
• Perform first level troubleshooting using tools and utilities to resolve network related issues
• Monitor network performance and validate alerts using monitoring tools;
• Contact and follow up Power companies for energy outages.
• Create, assign, and update the incident using ticketing tools
• Co-ordinate with Network Engineers, elevate L2 teams for incident resolutions
• Follow-up with support teams on open incidents
• Severity 1 to 4 Incident triage, support, management, restoration, recommendations
• Triage technical and non-technical escalations.
• Follow Standards, Policies, and Processes (SoPs and MoPs) for the NOC operations.
• Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.
• Ensured efficient resolution of incidents through people, process and technology.
• Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.
• Demonstrated ability to work with operational concerns and teams.
• Ability to communicate effectively, both written and verbal.
• Ability to work independently or in a team and meet deadlines.
• Manage effective co-ordination with Onshore teams

Qualification

• Bachelors degree in computer science, Electronics and Telecommunication engineering, or a similar field
• Ready to work shifts and flexible hours.
• Good written and verbal communication skills.
• Manage effective co-ordination with Onshore teams.
• Preferred base location of candidates as NCR.

Preferred candidate profile