Associate (Mediation)

RAPSYS TECHNOLOGIES PTE. LTD.; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

A mediation initiatives firm based in Mumbai is seeking an Associate (Mediation) to manage mediation cases and support users within the platform. The role requires 1–2 years of ADR/ODR experience and an LLB/LLM degree. You will engage with mediators, collaborate on innovative projects, and contribute to thought leadership in the field. Ideal candidates should have strong drafting skills, advanced MS Word proficiency, and a passion for justice and access to it.

Qualifications

• 1–2 years of experience, preferably in ADR/ODR.
• Strong drafting skills with excellent written and verbal communication.
• High attention to detail and strong organizational skills.

Responsibilities

• Manage mediation cases on the Presolv360 platform.
• Support mediators and disputing parties effectively.
• Represent Presolv360 at external mediation events.

Skills

Experience in ADR/ODR

LLB / LLM graduate

Strong drafting skills

Excellent communication

Advanced proficiency in MS Word

Attention to detail

Organizational skills

Initiative and independence

Passion for justice

Education

LLB / LLM

Tools

MS Word

Job description

Job Description: Associate (Mediation)

Position: Associate (Mediation)

Company: Presolv360

Location: Mumbai, India

Employment Type: Full-time

Role Summary

The Associate (Mediation) will support and strengthen Presolv360’s mediation and ODR initiatives. This role involves managing mediation cases, supporting mediators and users, contributing to research and thought leadership, and driving innovative projects in the ADR/ODR ecosystem.

Key Responsibilities

• Learn and develop a strong understanding of ADR and ODR concepts
• Drive new projects related to mediation, ODR programs, trainings, and institutional collaborations
• Research emerging mediation models and contribute to thought leadership initiatives
• Administer and manage mediation cases on the Presolv360 platform
• Support mediators and disputing parties through effective coordination and communication
• Collaborate with leadership to design and execute innovative mediation programs
• Gather feedback from users and mediators to suggest platform and process improvements
• Build and maintain relationships with mediators, institutions, and ecosystem partners
• Coordinate mediator empanelment, training, and engagement activities
• Represent Presolv360 at external mediation events, forums, and dialogues

Skills & Qualifications

• 1–2 years of experience, preferably in ADR/ODR
• LLB / LLM graduate
• Strong drafting skills with excellent written and verbal communication
• Advanced proficiency in MS Word or similar word-processing tools
• High attention to detail and strong organizational skills
• Willingness to learn, take initiative, and work independently
• Passion for working with people and contributing to access to justice