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We are seeking a dynamic and experienced Learning & Development (L&D) Manager to lead the design, delivery, and management of innovative learning programs.
Responsibilities:
- Design and implement end-to-end learning strategies aligned with IT competency frameworks and business transformation goals
- Collaborate with technology and business leaders to assess skill gaps and deliver scalable learning interventions
- Create interactive, engaging training content suited to various learning styles and audience levels
- Design multimedia assets (videos, eLearning modules, infographics, guides) using tools such as Articulate, Adobe Creative Suite, Camtasia, etc.
- Proofread and edit learning materials to ensure clarity, consistency, and alignment with brand standards
- Manage and optimize the Learning Management System (LMS) to ensure seamless learning experiences
- Handle course uploads, learner data, assessments, tracking, and certification workflows
- Generate analytical reports on learner engagement, progress, and program effectiveness
- Coordinate and deliver classroom-based and virtual instructor-led training sessions
- Develop facilitator guides, participant handbooks, and feedback mechanisms
- Define learning KPIs and regularly evaluate program effectiveness and ROI
- Build dashboards and reports on completion rates, learner feedback, and engagement levels
- Present insights and recommendations to stakeholders for continuous improvement
- Own and maintain the annual and quarterly training calendar across functions
- Manage onboarding programs, skill enhancement tracks, leadership development, and compliance trainings
- Draft internal communications, newsletters, and campaigns to promote learning initiatives and drive participation
- Partner with business and HR leadership to identify current and future capability needs
- Contribute to the evolution of the L&D strategy, learning roadmap, and culture-building initiatives
Requirements:
- Bachelor’s/Master’s degree in Education, Human Resources, Organizational Psychology, or a related field
- 9+ years of progressive experience in Learning & Development, ideally in technology-led organizations
- Hands-on experience with LMS platforms (e.g., Cornerstone, Moodle, TalentLMS)
- Proficiency in instructional design methodologies (ADDIE, SAM) and tools (Articulate, Adobe Suite, Camtasia)
- Excellent verbal and written communication, proofreading, and stakeholder management skills
- Strong analytical and presentation skills with experience using data to influence decisions
- Ability to manage multiple learning programs and meet tight timelines
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
TrainingIndustries
IT Services and IT Consulting
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