India Team Leader Human Resources - Learning & Development

Boston Consulting Group (BCG); Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Boston Consulting Group in Mumbai seeks a seasoned Learning and Development professional to design and deliver scalable training across the organization. You will identify developmental needs, create impactful content, and drive innovative formats including GenAI-enabled programs.

The role requires 8–12 years in L&D, 5–6 years in content development, and the ability to engage senior stakeholders. An MBA in HR is preferred; the team collaborates across functions to measure ROI and continually

Qualifications

• 8-12 years of experience in learning and development.
• 5-6 years of core experience in training content development.
• Mature and able to hold conversation with senior stakeholders.
• MBA or equivalent degree in HR.

Responsibilities

• Identify developmental needs, design and execute solutions across the organization at every level.
• Involved in content development and innovative training formats leveraging GenAI.
• Create a culture of learning for continuous improvement in people as well as processes.
• Set clear points of evaluation and demonstrate the ROI of L&D interventions.
• Contribute to L&D communications using a variety of mediums and channels.
• Identifying training needs and designing high impact agendas across programs.
• Collaborate with stakeholders to design and execute programs, balancing priorities.
• Content creation with SMEs; manage a small team of 1-2 members.
• Vendor/contracting: select instructors or vendors and manage deliveries.
• Market benchmarking, gather feedback for trainers and modules.
• Training communications and branding; publish calendars and increase awareness.
• L&D analytics & reporting: MIS, attendance, records, and ROI tracking.

Skills

L&D experience

Content development

Stakeholder management

MBA in HR

Education

MBA in HR

Job description

Locations

Gurgaon | Mumbai

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

• The incumbent will identify the developmental needs, design, create and execute solutions across the organization at every level
• This person will also be involved in the content development, and responsible for bringing innovation and innovative trainings formats especially leveraging GenAI
• Responsible to create a culture of learning for continuous improvement in people as well as processes
• Responsible for setting clear points of evaluation and able to demonstrate the degree of success achieved for all L&D interventions
• Ensuring that every L&D intervention has clear business focused aims that enable robust evaluation of the event’s effectiveness, and measurement of return on investment
• To contribute to L&D communications using a variety of mediums i.e mail, etc
• Identifying trainings needs and designing high impact agendas across a range of programs, including New Hire Orientation program, on-going trainings to support performance, role readiness training programs, etc
• Collaborating with a range of stakeholders to both design programs and also execute them, often balancing competing stakeholder priorities
• Content creation with support from SMEs
• Managing a small team of 1-2 members, to operationalize training days/ L&D programs while driving impact at a strategic level
• External Vendor / Contracting: Select and assign instructors or vendors to conduct training Revisiting the current structure, content and delivery of modules,
• Market benchmarking, recording feedback for current trainers
• Training communication and branding: Publish Calendar on agreed timelines, Communication - Creating awareness of the impact of several initiatives, Working with team members, partners, and key stakeholders to design meaningful learning experiences that meet audience needs, using key metrics (both qualitative and quantitative) to continuously evaluate learning initiatives and identify opportunities for improvement.
• Learning & Development analytics & reporting: Tracking and maintaining learning database , Attendance monitoring , Identifying suitable dates in line with global, regional and local event calendar, Update records for all employees on a real time basis - event creation and registration (a month in advance), event participation, facilitator contribution and feedback score, training recommendations from CDC and reminders, etc, Provide MIS as required from time to time , Supporting regional and global teams for logistics for trainings in India. Also provide information required for India offices, Maintaining records of all invoices raised (training events, external trainers etc) , Monitor and evaluate training programs to ensure they are current and effective

What You'll Bring

• 8-12 years of experience into Learning and development
• 5-6 years of core experience in content development for trainings
• Mature and able to hold conversation with senior stakeholders
• An MBA or equivalent degree in HR

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer.